Overall rating
Counts per rating level
  • 65% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 11% of ratings are 1 stars
July 3, 2020

I used this app, very hard to use, I I don't know how to use it, and the help center is not matched with shopify, it is complexity and outdated

beaufox hair
Time spent using app: 17 days
June 8, 2020

Carter was so helpful! He fixed our issue super quickly and explained how we could fix it in the future!

C and K designs
United States
Time spent using app: About 1 year
May 23, 2020

Great support from Daniel today. We chatted about Bold Loyalty on Shopify POS and came up with a solution to check customer points. Thanks for taking my suggestions for the roadmap Daniel, look forward to some new features on POS in the future maybe?

Fab Frocks
United Kingdom
Time spent using app: 11 months
May 7, 2020

Bold Support is the best. Thanks for being quick, responsive and thorough, Carter, Grant, MC. We're looking forward to growing with Loyalty Points.

United States
Time spent using app: About 1 hour
May 3, 2020

It seems that currencies other than dollars (euro, yen, etc) cannot be set.
If possible, please let me know.

Time spent using app: 4 months
April 17, 2020

Naman helped me out quickly. its one thing when people say let me look into this for you, and another when they know what you are talking about and help you quickly. lol thanks again Naman

United States
Time spent using app: 7 months
April 8, 2020

The app does exactly what I needed it to and it's able to be customized the way I wanted! Naman and Carter were both super helpful when I needed help with anything! Great app & great customer service!

Peachy Keen Boutique
United States
Time spent using app: 2 months
March 31, 2020

Easy to install and use, and has successfully generated returning customers. Helpful customer service from Rajni too.

Cannonball Coffee Company
United Kingdom
Time spent using app: About 1 year
Edited May 15, 2020

Very easy setup. Naman was helpful in assisting with a testing question. We haven't deployed yet so I can't speak to that aspect of the program.
Spoke with Priyanka to understand setting tier rewards for Membership app members based on tags applied to their profiles. Enormously helpful.
Priyanka was a great help in showing me how to set up a staff account so customer service can handle Loyalty program questions. Thanks again!

United States
Time spent using app: 3 months
Edited February 18, 2020

We like the Bold Loyalty app .. it allows us to provide a reward program for our customers that is very easy to use for us and our customers.

The only negative thing is we upgraded from ver 1 to ver 2 .. this was a bit of a hassle. Ver 2 didnt have the same point reward options as ver 1. We were using $5=1 point ... ver 2 did not allow this option. So we had to adjust all our customer reward totals to reflect the options available for ver 2.

United States
Time spent using app: Almost 3 years