Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

April 20, 2016

I'm loving the ease of an integrated points program!

Fig And Flower
United States
Over 7 years using the app
Edited November 16, 2016

Update: love the new custom reward types - I can literally offer anything as a reward! Super cool!!

Great app, very easy to set-up, it is so good I wanted to review it twice :)

Perfect for engaging customers, bringing them back and keeping them happy with rewards. Customers actively help you promote your products through their social networks which is great for building brand awareness and increasing sales. An essential app for anyone on the Shopify network. The support is fantastic too.

Digifuse
United Kingdom
Over 7 years using the app
LoyaltyLion replied March 21, 2019

Thank you for your review! We wish you all the success with LoyaltyLion! :)

July 5, 2017

App seems to be working well and the functionality has already seen some historical customers re-engage. Thanks to Kerri for helping import historical clients, made a huge difference as I've now got them referring for points!

All Four Outdoors
United Kingdom
Over 6 years using the app
May 18, 2018

We shopped a lot of different loyalty programs. LL was the best for Shopify by far. The integration is seamless and it works with Klaviyo and Recharge.

Better Way Health Shopify
United States
Over 6 years using the app
Edited August 2, 2017

Great product and recently they have very good customer service that helps quickly with things and make sure you're happy.

Limorush
Israel
About 6 years using the app
Edited December 21, 2017

I LOVE this loyalty app! It works seamlessly on my website and in store, which gives my customers a great experience! I've told so many people about this loyalty program! After trying what seemed like an endless number of programs to see which I liked best, I've been nothing but happy with LoyaltyLion in the year+ I've been using it!

UPDATE12/17: I still *love* LoyaltyLion and always recommend it when others ask about a loyalty program for Shopify! We've been using it about 2 years now, and our customers love how easy it is to earn & redeem points in store and online. Thank you for having such a great app and great customer service too!

Grassroots Baby
United States
About 6 years using the app
October 3, 2016

What can I say? This app is pretty darn perfect. Great customizable loyalty program, with all the features I need. Great customer service as well!

Uoionline Com
United States
Almost 6 years using the app
November 17, 2016

Great app, easy to setup! highly recommended

Truevintageclothing
United Kingdom
Almost 6 years using the app
October 5, 2014

Our main reason for going w/this app over some of the others available was the analytics/reports feature. That part of the program is essential. Price is great. Easy install and set-up. We were able to have a simple rewards program up and running quickly. User friendly walk-through for creating bulk coupon codes as well. Responsive design is clean and non-intrusive to the mobile shopper. Love that you can customize the color scheme to go with your store colors. Heard there is a reviews integration in the future - definitely looking forward to that!

Had several communications with the customer support team over the course of our first week and they were SUPER helpful, quick to respond and always cheerful (even when it was my mistake!).

Definitely recommend if you are looking for an easy-to-run (for you) and easy-to-use (for customer) loyalty program.

~Amanda @DermaHut

DermaHut
United States
Over 5 years using the app
December 4, 2018

So far we're really happy with the Loyalty Lion app. It was easy to set-up, and the support provided by the team has been excellent. We've only recently launched so are holding out to see the return but we're confident it's coming!

Bakedin
United Kingdom
About 5 years using the app