Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.

November 22, 2019

I can't speak to the cost efficiencies for lower plans, but as far as advanced functionality vs others (we previously used Smile.io) Loyalty Lion blows them out of the water. We were able to do custom things we wanted that Smile couldn't, the onsite UX/UI is much better, extremely mobile optimized, the dashboard is much more useful, and overall functionality of building loyalty is more optimized and we definitely saw improvements when we switched. The LoyaltyLion team is very responsive and great to talk through ideas & optimizations as well, and they're continuously adding new features to the platform that improve the loyalty program landscape. Highly recommend - Daniel Director of Marketing & Operations

Scented Treasures USA
United States
Over 1 year using the app
LoyaltyLion replied November 25, 2019

Hi Daniel,

Thank you for the kind words - it is great to hear about your results and experience with LoyaltyLion!

Thanks again for sharing your feedback,

Caitlin

December 31, 2020

Fantastic app! Super smooth implementation. Wonderful team at every turn. Thank you very much for all your help.

Field Goods
United States
Over 1 year using the app
LoyaltyLion replied January 11, 2021

Thank you for your lovely review! We've really enjoyed working with you so far and look forward to seeing your loyalty program grow in 2021 ✨

March 11, 2021

Very excited to start using Loyalty Lion for our customers! Michael and Hannah have both been excellent for helping us set up our rewards system and we couldn't be happier.

FurlsCrochet
United States
Over 1 year using the app
LoyaltyLion replied March 19, 2021

Thank you so much for this review! I will pass on your lovely words to Michael, Hannah & the team at LoyaltyLion.💜

October 19, 2020

This app has been great for us. We have 4 brick and mortar shops and an online shop. The team helped us figure out how to set this up. Once a quarter they reach out and offer ways to better our return and customer experience. Plus, their customer service is fantastic.

Spirits and Spice
United States
Over 1 year using the app
LoyaltyLion replied October 28, 2020

We are so glad to hear that you are enjoying LoyaltyLion and are finding our services beneficial to your business 😀

September 9, 2021

We did quite a bit of diligence on Shopify-integrated loyalty platforms, and Loyalty Lion was the standout choice in the end. The platform is robust, the integration was smooth, and the team has been great. Onboarding was simple, and we were well-supported any time we had issues or questions arise.

Corro
United States
Over 1 year using the app
Edited July 4, 2017

We're very happy that we've combined the Shopify Review app with Loyalty Lion so as to award points for reviews. It's easy for us to publish the fantastic reviews we get and customers love getting extra points for sharing their experience. Happy people all round :)

Simplicite 2
Australia
Over 1 year using the app
March 11, 2021

Absolutely love this app! Love being able to reward my customers when they shop with my company! Super easy to use on both ends!

Iazzetti Home Scents
United States
Over 1 year using the app
LoyaltyLion replied March 19, 2021

We are so happy to hear you're loving LoyaltyLion and the functionality we provide⭐️ Thanks so much for leaving us a review😀

September 16, 2016

Easy to setup and use, thank you so very much for this service!! <3

Everascending
United States
Over 1 year using the app
December 22, 2021

We used this platform to launch the first version of our Rewards Program. With the great onboarding process and support we were able to go live really fast. A few functionalities had to be custom made, however it was fairly easy and didn't delay the launch target date.

Tupperware MX
Mexico
Over 1 year using the app
April 16, 2019

Setting up and customizing was made a lot easier with the help of Kasia and the team at Loyalty Lion. There are so many features and integrations on this platform, and we're so excited to see the difference this makes on our store!

grace & stella
United States
Over 1 year using the app
LoyaltyLion replied April 17, 2019

Glad we were able to help you get started - we're looking forward to seeing the results too! Please do let us know if you need anything else :)