Reviews (623)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and revenue through effective loyalty programs. They praise its user-friendly interface, customizable features, and seamless integration with platforms like Klaviyo and Shopify. The robust analytics dashboard is particularly appreciated. Exceptional customer support is noted, with an efficient onboarding process and proactive service from the support team, enhancing both functionality and user experience.

November 14, 2022

Very happy with the software. The onboarding was seamless.. Highly recommend to anyone looking to add rewards to their store.

Kasandrinos International
United States
About 1 year using the app
LoyaltyLion replied November 30, 2022

We’ve passed your wonderful review onto our Onboarding team at Thanks so much for taking the time to leave a review about our platform. Our customer’s feedback guides our business and helps us keep improving the service we provide. Thanks for choosing us!

Edited June 11, 2021

Working with loyalty lion is incredible easy, the app works great, awesome service. We have been using it for 2 months, although we didn't see the results inmediately, now we are starting to get more and more sales with higher AOV from our subscribers.

Deco por ti
Chile
About 1 year using the app
LoyaltyLion replied May 10, 2021

Thank you so much for leaving us a review about Ellie and your Onboarding experience. We're looking forward to seeing your customers use the loyalty program 😍!

September 20, 2016

So far very impressed all round - look forward to seeing it develop.

Richards Guitars
United Kingdom
About 1 year using the app
September 6, 2021

Loyalty Lion integrated seamlessly for us. The onboarding process was easy and fast and we've been using it for over 6 months now. Their customer service and responsiveness is also excellent.

Rufus and Coco Australia
Australia
About 1 year using the app
July 18, 2023

Loyalty Lion's offering allows for unique customization in order to cater to one's customer base exactly how you see fit. The team has been super helpful in answering all of our questions and helping create an offering that is set up for success.

Mohawk General Store
United States
About 1 year using the app
LoyaltyLion replied July 25, 2023

Thank you for your review! We are glad we are delivering against expectations!

September 28, 2020

Super helpful team! Got back to me within a timely matter and helped resolve any questions or issues I had.

Stackedskincare
United States
About 1 year using the app
LoyaltyLion replied October 27, 2020

Thank you for leaving a review, your feedback means a lot to us. We are really glad to hear you are happy with the service our team are providing 😀 I will make sure to feedback your comments to the team 🦁

August 24, 2016

Great app to increase loyalty from your customers. Has serval options to create your own Loyalty program!!

Woof Toys And Treats
United States
About 1 year using the app
May 25, 2023

Great support from Abi, who was extremely helpful, patient and dedicated to solving our issue. Thanks again.

Weekend Offender
United Kingdom
About 1 year using the app
LoyaltyLion replied May 25, 2023

Thank you for your review! We will pass on your comments to Abi directly, I am glad we could help and we are looking forward to continuing to deliver the best service!

March 20, 2017

Haven't started using it yet, but very happy with the solutions they provided when they replied to my two emails.

Divaland Lights
Australia
About 1 year using the app
Edited November 19, 2019

Loyalty Lion's platform isn't perfect, but it achieves most of what we wanted to do and way more than the competitors we looked at. Their team is professional and helpful, but there is a delay from the US to the UK.

All in all I give them 5 stars for having the right balance of features and customizability. Thanks LL

Wildish
United States
About 1 year using the app