LoyaltyLion Rewards & Referral , 571 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for its customizable loyalty programs, which integrate seamlessly with Shopify and Klaviyo. They appreciate the ability to create a personalized Rewards landing page, trigger emails, and enhance customer engagement. The app is praised for boosting repeat purchases, customer lifetime value, and revenue. Its onboarding process is smooth, with a supportive team, and its customer service is highly responsive. Merchants find the reporting and analytics tools helpful for tracking program success. The app's ease of redeeming rewards, handling of international rewards programs, and currency conversion are also appreciated. The integration with Klaviyo and the ability to reward customers without always giving out monetary discounts are seen as significant advantages.
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Found Loyalty Lion very easy to integrate and use - and allows for a lot of customisation where requested. Jonny and Jason were incredibly helpful and responsive, answering many of my questions and being available for support whenever needed!
Thank you for your feedback, we are thrilled to hear you are delighted both with the ease of use of our program and the support you received from Jonny and Jason!
Loyalty Lion has been great for our store. We have used it for about a year and are now even restructuring our loyalty program to make it work even better for us. Hannah has been amazing the whole way through. Having several meetings with us to review how the program is doing and how we can improve it. She is also always there to help us with any technical difficulties.
Thank you for taking the time to leave us a 5* review, we are happy to hear that you are pleased with our service!
Good experience with LoyaltyLions especially since we've upgraded our plan
Christian has been very helpful when implementing our new program.
He provided really good recommendations to improve our performances as well.
Thanks for the great support!
Thank you for your great review! We will pass on this feedback directly to Christian. We can’t wait to see your loyalty programme go from strength to strength based on some of Christian’s recommendations!
Jason was very helpful during our onboarding process. The platform was easy to integrate with our tech deck. I do wish there were a few more actions pre-built and didn't require custom dev from our team. You can only connect to one Attentive account so we can't offer points for SMS sign-ups for other countries.
Thank you for taking the time to leave us a review, we are happy to hear that Jason has provided you with all the help needed during the onboarding process. We're sorry it wasn't the smoothest experience you've expected, we've made a note of your feedback and passed this over to our product team!
Everyone at Loyalty Lion has been amazing to work with from launch to maintenance. Hannah has been a great strategic partner assisting us in finding creative, tactical ways to leverage the program to meet our company goals. Our customers love the ease with which they can turn their regular purchases into valued savings and our e-commerce sales metrics are steadily improving as a result of the platform.
Thank you for your 5* review. We are thrilled to hear you're enjoying our service, whilst your customers love using your loyalty program and your results are steadily improving!
Libby was very helpful through the whole onboarding process, with prompt replies to any questions we had during the setup even with the large time difference !
We have just launched so havent seen huge results as of yet but very excited to see where we end up with a couple more tweaks to the program, everything looks promising so far. Good amount of intergrations to work with.
Thank you for taking the time to leave us a review. We look forward to hearing the positive impact the loyalty program has on your business, and we're always here to help with any further questions you might have!
We're currently implementing Loyalty Lion and we're having an amazing experience -especially because of Jonathan's great service during our onboarding process. He's extremely friendly and patient - and super serviceminded. It's a pleasure working with him and Loyalty Lion and we're super exited to finally launch our loyalty programme in the nearest future.
A big thanks to Jonathan!
Thank you for your feedback, we are pleased to hear that you had such a positive onboarding experience and that Jonathan's help and guidance throughout the process has met your expectations!
Sammy Newton has been nothing short of extraordinary in our onboarding process. He's been so patient and guiding through our process. He's been proactive in checking in on our launch progress and has been so helpful in answering ALL the many questions I threw at him. We also restructured our program in the middle of launch and he was super helpful during everything. He's been such a pleasure to work with too!
Thank you for taking the time to leave us a positive review, we are so delighted to hear that Sammy went above and beyond during your onboarding process!
We had a great experience onboarding LoyaltyLion Rewards program on our site, with a very quick turnaround. Our onboarding manager dove right in and gave us great ideas, support in setting up the backend and was very quick to answer any technical questions we had. We are excited to see how this program works for our brand and website, but so far onboarding LoyaltyLion has been a seamless, easy and quick experience.
Thank you for your feedback, we are delighted to hear that you had such a smooth onboarding experience with LoyaltyLion, and we look forward to seeing the positive impact that our loyalty program will have on your brand and business in the future. If there's anything else we can help you with at all down the line, please do not hesitate to drop us a message, and we'll be happy to help!
Loyalty Lion's offering allows for unique customization in order to cater to one's customer base exactly how you see fit. The team has been super helpful in answering all of our questions and helping create an offering that is set up for success.
Thank you for your review! We are glad we are delivering against expectations!