Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time data and insights into user behavior, aiding in website optimization. They value the heatmap and session replay features for understanding visitor navigation and engagement. The app's detailed reports, filters, surveys, and live chat are also praised. Merchants commend the easy setup, comprehensive analytics, and responsive customer support.

February 13, 2016

Very useful for seeing how users use

Thepacktrack
United Kingdom
June 2, 2016

Oh man, the insight you gain from this app is crazy!

Hooksinker
Canada
April 15, 2017

I LOVE this app. It has been so helpful in finding out where are customers are coming from, and what pages they leave from. I love the live recordings and being able to initiate chat with customers. I'm hoping it will help with our first sale soon. I also really appreciate the daily email updates and seeing how my shop is performing day over day.

Batchshoes
Canada
March 15, 2017

Really great for finding out exactly what your visitors are doing on your website! Amazing information!

Vancitybox
Canada
October 11, 2017

How amazing is it to view your visitors interact with your store? How incredible is it to make adjustments based on their visiting/shopping behaviour!? Super recommended App! This app is a MUST! Thank you! https://www.veganstraws.com

Veganstraws
Canada
February 22, 2017

Amazing tool for optimizing your site. See where customers are struggling to improve user flow!

Gamergy
Canada
March 22, 2017

Truly an amazing app that will provide you with very useful feedback, super interesting to know how your visitors interact with your website and also have the ability to even chat with them! If you need an app that will deep dive your store to help you grow, this is the way to go! Look no further! https://www.ihaveasecretadmirer.com

I Have A Secret Admirer
Canada
August 27, 2018

This is actually such a useful and insightful app! No matter what stage of business you are at you will learn and benefit from analyzing your customers activities. 7 day free trial is worth testing it out, you can gain a lot of data from those 7 days at the very least! Great job Lucky Orange, I'm impressed :)

Boltrick
Canada
November 17, 2017

This app provides tremendous value. I don't know how you can operate a Shopify store without it. We use it all the time to see exactly what customers are doing and make changes to the site accordingly.

Quizrunners
Canada
December 9, 2019

Great app so far! Really helping in understanding our customers behaviour on our store at nextgenpodz.com

NextGen Podz
Canada
Lucky Orange LLC replied December 9, 2019

Discovering how your customers are interacting on your website can really make a difference in your ability to increase conversions. Love hearing from our customers on their experiences!

Cheers- Justin from Lucky Orange