Reviews (1,310)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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**Value:** Merchants value this app for boosting conversions and sales by identifying and fixing website issues. It provides crucial insights into customer behavior, aiding in data-driven decisions to optimize websites. Many consider it essential for understanding customer journeys and improving user experience. **Feature Set:** The heatmap and session recording features are praised for visually showing visitor interactions. Merchants appreciate the intuitive interface, real-time tracking, and live visitor recordings for immediate adjustments. Features like live chat and surveys facilitate direct customer interaction and feedback. The new AI features are also noted as valuable additions. **Performance:** Merchants commend the responsive customer support, specifically mentioning team members like Justin and Emilia. The app is easy to install and set up, making it convenient for quick use. It is reliable, providing consistent data without slowing down websites. **Recommendations:** Many merchants highly recommend this app for its comprehensive features and the significant value it adds to their business. They believe it is worth the investment due to the insights and improvements it brings to their e-commerce operations.
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I LOVE this app. It has been so helpful in finding out where are customers are coming from, and what pages they leave from. I love the live recordings and being able to initiate chat with customers. I'm hoping it will help with our first sale soon. I also really appreciate the daily email updates and seeing how my shop is performing day over day.
Amazing tool for optimizing your site. See where customers are struggling to improve user flow!
Really great for finding out exactly what your visitors are doing on your website! Amazing information!
How amazing is it to view your visitors interact with your store? How incredible is it to make adjustments based on their visiting/shopping behaviour!? Super recommended App! This app is a MUST! Thank you! https://www.veganstraws.com
This app provides tremendous value. I don't know how you can operate a Shopify store without it. We use it all the time to see exactly what customers are doing and make changes to the site accordingly.
This is actually such a useful and insightful app! No matter what stage of business you are at you will learn and benefit from analyzing your customers activities. 7 day free trial is worth testing it out, you can gain a lot of data from those 7 days at the very least! Great job Lucky Orange, I'm impressed :)
Great app so far! Really helping in understanding our customers behaviour on our store at nextgenpodz.com
Discovering how your customers are interacting on your website can really make a difference in your ability to increase conversions. Love hearing from our customers on their experiences!
Cheers- Justin from Lucky Orange
This app is excellent and quite addictive :D Love how I was able to identify issues with my site that I hadn't noticed myself by checking the recordings!
"Excellent" and "quite addictive" are two words we love hearing from our customers! Our dynamic heatmaps are also a great way to identify engagement on your website, we use them all the time ourselves.
Cheers- Jordan from Lucky Orange
It's taken us a bit to understand all that it does. Still learning actually but what we have learned from it has been super valuable.
We appreciate your rating and are thrilled that we earned your five stars. If you need anything, our team is just one email away.
Cheers - Justin from Lucky Orange