Reviews (1,272)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its intuitive interface and powerful features like heatmaps, visitor recordings, and real-time analytics, which enhance site interaction understanding and conversion rates. The customer support, particularly staff members Justin and Emilia, is frequently praised for their effectiveness. Additional features like session replay and live chat offer in-depth insights into customer behavior. Despite some concerns about pricing, the consensus is that the app offers good value, especially with its easy installation and regular updates, including new AI capabilities.

November 18, 2023

BoutiqueLove
Germany
8 days using the app
Lucky Orange LLC replied November 20, 2023

Thank you for leaving us a rating! We're glad we could earn five stars! We're here if you need anything!

Cheers - Bradley from Lucky Orange

November 14, 2023

Sylt Sneaker
Germany
5 days using the app
Lucky Orange LLC replied November 17, 2023

Thank you for taking the time to rate our app! I take it that we've been able to impress you with new insights from visitor behavior. It's amazing what it can do to help you grow your Shopify store. Thanks again, and we're here if you need anything!

Cheers - Emilia from Lucky Orange