Reviews (1,389)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its intuitive interface and effective tracking tools like heatmaps and session recordings, which enhance site usability and boost sales. The app is noted for its seamless Shopify integration, easy installation, and responsive support. It offers a cost-effective pricing structure, including a free plan beneficial for new or small businesses, making it a valuable tool for optimizing website performance.
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Provides great data!
It sounds like you’ve been able to dive right into the insights and find ways to improve your store. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Jordan from Lucky Orange
Too expensive
Thank you for leaving us your feedback. We appreciate the budget constraints that can come with running a small business, which is why we offer a free plan to get valuable insights at no cost, which is the plan you are currently using. This is in addition to a plan specifically tailored for Shopify users who are just starting out with their online store and looking to grow their traffic and customer base. I would be happy to walk you through the 20+ tools included in your plan and work with you to find a plan that meets your budget and traffic requirements. Please respond to my last email to connect. I’ll be watching our inbox for your email, and I look forward to hearing from you soon.
Best regards, Kelsey from Lucky Orange
I see insights of customer behaivors and stats
Those are words we love to hear! Nothing feels better than discovering ways to enhance your customer experience. We’re always here if you need anything!
Cheers - Emilia from Lucky Orange
Me encanta esta herramienta porque podemos conocer el comportamiento de los usuarios cuando navegan el sitio y así saber si el flujo de compra es fácil o si se están atorando con algo pero además me encanta el feature de surveys porque podemos saber más de lo que el cliente necesita y con el mínimo esfuerzo !
¡Gracias por tu reseña! Nos emociona saber que el comportamiento de los visitantes es justo lo que necesitas para mejorar tu sitio web. También nos encanta nuestra herramienta de encuestas porque la retroalimentación de los clientes es invaluable. ¡Gracias de nuevo, y estamos aquí si necesitas algo!
Saludos - Emilia de Lucky Orange
Had some support about my account and they have been brilliant very happy with the service
We appreciate your review! I'm glad we were able to connect. Being able to see firsthand how customers spend time on your website can make a huge difference for your website and customer experience. When issues happen, we're happy to make sure you get you back on tracking. Thanks again for your review, and let us know if you need anything!
Cheers - Emilia from Lucky Orange
Nützliches Tool, sehr übersichtlich und sehr funktionell. Man hat alles auf einen Blick was die Besucher auf deinem Webshop genau machen. Dadurch gewinnt man wertvolle Informationen über das Kundenverhalten und kann dann seinen Shop entsprechend optimieren. Genial!
Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen! Es gibt nichts Vergleichbares, als genau zu sehen, was mehr Besucher daran hindert, zu Kunden zu werden. Anstatt blind zu versuchen, Ihre Website zu verbessern, können Sie das Problem isolieren und beheben. Nochmals vielen Dank für Ihre Bewertung, und zögern Sie nicht, sich zu melden, wenn Sie etwas benötigen!
Viele Grüße - Justin von Lucky Orange
Facile e intuitiva da usare, ti aiuta a capire come migliorare la struttura del sito web, consigliata assolutamente.
Grazie mille per questa recensione entusiastica! Non c'è davvero niente di meglio che vedere esattamente cosa stanno vivendo le persone per aiutarti a fare miglioramenti che favoriscano più vendite e clienti più soddisfatti. Grazie ancora per la tua recensione e non esitare a contattarci se hai bisogno di qualcosa.
Saluti - Emilia di Lucky Orange
Really enlightening insights, very easy to install and navigate. Also, a great help to get a call to discuss additional functionality.
I love talking with our customers about how to best leverage Lucky Orange, and I’m so glad you found the call beneficial! We’re always here to support our customer’s success and are thrilled that we were able to impress you with our technology and onboarding. Thank you for allowing us to be part of your store’s journey. Don’t hesitate to reach out if we can be of service in any way. Happy tracking!
Cheers - Emilia from Lucky Orange
Emilia was super helpful in guiding us on which package would be right for our brand and was super helpful in the app installation process!
Thanks for the review! I know I speak for the entire team here at Lucky Orange when I say that we love to help out users, whether it's giving them a tour of our app, helping them find the plan that fits their needs, or answering any questions they have. Thanks again for your review, and don't hesitate to reach out if you need any other assistance!
Cheers - Emilia from Lucky Orange
I have a great experience using the app but I think I still need more time do fully decide.
Thank you for your review! When you get that front row look at what your visitors do on your website, you eliminate any guessing or assumptions. We would be happy to give you a free tour of our app and show you the ins and outs of our 20+ features. Simply reply to my last email, and I'll make sure we find the time in your schedule to connect. Thanks again for your review, and we're here if you need anything!
Cheers - Emilia from Lucky Orange