Lucky Orange Heatmaps & Replay , 1,146 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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You don't know until you know. The first step in increasing conversions is knowing why your site is not converting. This app let's you see exactly where you are losing your shoppers.
Using Lucky Orange to analyze your customers is a great way to make meaningful changes on your store that improve conversions and your customer experience. Love to see how this insight from Lucky Orange helped you make it easier for your visitors and grow your business. We appreciate your review and happy tracking!
Cheers - Jordan from Lucky Orange
I really love this app as it gave me an insight into exactly where visitors leave the page and help me make changes on my website, which ultimately help in getting more conversions. There was a little issue in upgrading my plan but Bradley was very helpful in trying to resolve this issue.
We are always here to help and are so glad we were able to solve your issue. Seeing exactly what your visitors and customers do and experience on your website can make all the difference in improving your website and growing your business. Thank you for your review, and please don’t hesitate to let us know if there’s anything else we can do for you. Happy tracking!
Cheers - Bradley from Lucky Orange
Amazing service - Bradley was extremely responsive and capable in solving issues.
From using the app over a short period of time it seems very promising for improving sales! Will likely be purchasing this in the future.
Don't know how you could live without this app. It gives very detailed information on where your traffic is coming from. It's easy to use and has way more features than I can mention here. Definitely recommend. Been using close to a year now.
I love this app! Super useful insights especially when you just started your business ! Recommended!
And we love helping our customers get access to that visitor experience to grow your website and business! Getting that front row experience to see how your customers use your website makes all the difference in growing your business. Thank you for your review, and don’t hesitate to reach out should I or my team be able to assist you in any way.
Cheers - Jordan from Lucky Orange
Great app! This is the best app you can get to track everything of what is happening in your store. They even offered me an extension on my trial as at the moment i'm starting from scratch. Really appreciated! 5 Stars without any doubt!
>>Further Feedback<<
As stated above besides being one of the best apps to keep track of your store, their customer support is very helpful and immediately they respond back. 5/5
Lucky Orange is the most useful app in terms of understanding user experience and customer behavior on your store. They send me a daily recap email of how many people visited the site, how they navigated there, and where they were located geographically.
The actual app itself is a lot more detailed, and it provides recordings of your customers navigating the site. I've realized a lot of places people were getting hung up or confused because of these recordings. This is invaluable for fine-tuning my customer experience.
I cannot recommend this app enough!
Love to hear how Lucky Orange has made a positive impact across your website! Being able to understand your customers to make improvements that clear up navigation pain points and create a better experience is extremely rewarding. Thank you for this five-star review, and I’m here if you need anything else!
Cheers - Kelsey from Lucky Orange
Really excited to have the Lucky Orange tool on our Shopify Account! Excellent platform!
Great app I use it everyday so I can see whats happening on my store and what customers are looking at.
The app would be better if there was a mobile version I could use on my phone. but overall probably one of the best apps I have.
One of the Must Have apps for your e-commerce store. A great weekly reports.