Lucky Orange Heatmaps & Replay , 1,146 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
Refine
-
By rating
Absolutely love it and I install it in all my stores as soon as we start. It's an indispensable tool to catch out any issues on your store, or to see what people might be trying to find that you are missing. The only downside is that watching traffic is addictive! :)
Great and easy to use. Clear interface and useful data insights. This app helps us understand site behaviors and great for analysis.
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Bradley from Lucky Orange
I love how you can see what your customers are doing on your website with this app, and then use that information to make your store better. Definitely recommend this app for anyone who is looking for customer feedback, without actually asking the customer anything.
Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!
Cheers - Jordan from Lucky Orange
Excellent app that actually shows exactly where the customer is browsing & where they stopped on the page. Great for improving store design and troubleshooting potential issues that prevented customers from making that purchase. Highly recommended! A "Must-Have" app especially if you are new to Shopify!
We’re honored to be on your list of must-have apps! Finding new ways to see what your customers are experiencing and taking the guesswork out of improving your store is invaluable. We are thrilled to be part of your business and are looking forward to continuing to work with you.
Cheers - Justin from Lucky Orange
This is a must have app seriously!! The amount of issues i did not know I had with my site this app helped me find exactly what and where the issue was. Definitely recommend ! Customer service is amazing as well.
Seems like an amazing way to see how customers are navigating your store and how I can improve their experience!
Great App. Amazing support. I had issues installing the app, Lucky orange team contacted me through facebook and fixed the issue. I'm more than happy with the support.
This app is absolutely amazing. The recordings, chat and heatmaps are so incredibly valuable in helping us (a new store) to increase conversion rates and improve our site!
This app gave me insane insights about my traffic! It is an extremely difficult things to analyse audience but this app makes it so easy. I liked the fact that its so easy to use
Love that Lucky Orange continues to play a crucial role in the growth of your website and business. As our founders have always said, you shouldn’t need a PhD in Analytics or a huge budget to be able analyze your traffic and improve your website. Visitor behavior really makes all the difference! Thank you for this five-star review, and we’re here should you need anything else!
Cheers - Bradley from Lucky Orange
Must have app for people who takes their shopify serious