Lucky Orange Heatmaps & Replay , 1,140 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its insightful customer behavior analysis, particularly its heatmap and real-time session replay features. Additional features like live chat, surveys, and announcements are also available. The customer service is often praised for its responsiveness and expertise. However, some merchants noted issues with bot views inflating recording sessions and considered the pricing high, especially for small businesses or those with high page views.
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This app is amazing for seeing exactly what customers are doing on my site. Probably would have given up completely, but this has given me faith that customers are spending a long time and are very engaged in my store. 7 days wasn't quite long enough for a free trial for me while I learnt to optimize and make sales, so I enquired via email and it was extended without hesitation. One of the most important apps I've installed!
We strive to make our customers walk away saying things like “this app is amazing” and “one of the most important apps I’ve ever installed!” It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Don’t hesitate to reach out should I or my team be able to assist you in any way. We’re always here to help, and thanks for the five-star review!
Cheers - Justin from Lucky Orange
Amazing app and very helpful for understanding areas of your website that need improvement!
Great app, very helpful for website optimization. Easy to install and detailed. Support team is also helpful.
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your business. Thanks for this five-star review! Always here if you need anything from our team.
Cheers - Jordan from Lucky Orange
Lucky Orange provides us with the data we need to understand our visitors and to improve our website conversions!
We love to hear that getting a front seat to your customers’ online interactions has been just what you needed to grow your conversions and business. Thanks for this five-star review! Always here if you need anything from our team!
Cheers - Justin from Lucky Orange
As a new store, this app is seriously helpful in seeing where the website's viewers are going and can spot some improvements needed based on this.
Thank you for sharing the Lucky Orange love! Getting a front seat to your customers online interactions can be truly invaluable when you are making decisions for your website. Please don't hesitate to reach out if we can be of assistance now or in the future!
Cheers - Bradley from Lucky Orange
I have started seeing value right away by using Lucky Orange’s App, the LIVE VISITORS option and the AVAILABLE TO CHAT option. Justin my customer service rep today gave me even more exciting insight into this app. I am feeling more confident in using my website because of Lucky Egg!
It was great getting to learn more about your business and how Lucky Orange will be able to drive value for you. Always here should you need anything else!
Cheers- Justin at Lucky Orange
Absolutely love it and I install it in all my stores as soon as we start. It's an indispensable tool to catch out any issues on your store, or to see what people might be trying to find that you are missing. The only downside is that watching traffic is addictive! :)
Great and easy to use. Clear interface and useful data insights. This app helps us understand site behaviors and great for analysis.
Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!
Cheers - Bradley from Lucky Orange
I love how you can see what your customers are doing on your website with this app, and then use that information to make your store better. Definitely recommend this app for anyone who is looking for customer feedback, without actually asking the customer anything.
Lucky Orange has so many features that can help you see from your customers’ perspective how they are interacting with your store and gain that valuable feedback. We’re glad to hear that you’ve been having such a great experience, and don't hesitate to reach out with any questions! Happy tracking!
Cheers - Jordan from Lucky Orange
Excellent app that actually shows exactly where the customer is browsing & where they stopped on the page. Great for improving store design and troubleshooting potential issues that prevented customers from making that purchase. Highly recommended! A "Must-Have" app especially if you are new to Shopify!
We’re honored to be on your list of must-have apps! Finding new ways to see what your customers are experiencing and taking the guesswork out of improving your store is invaluable. We are thrilled to be part of your business and are looking forward to continuing to work with you.
Cheers - Justin from Lucky Orange