Reviews (1,340)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its detailed insights into customer behavior, with features like heatmaps, session recordings, and real-time visitor tracking that help identify website issues and enhance user experience. The interface is user-friendly, and the visual data provided is actionable, aiding in increased conversions and sales. Exceptional customer support is frequently highlighted, with staff members like Emilia and Justin praised for their responsiveness. The onboarding process is easy, with personalized assistance that maximizes the app's utility.
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If you're looking for a way to boost your online store's performance and gain insights into your customers' behavior, the Lucky Orange app for Shopify is an excellent tool to consider.
With Lucky Orange, you can easily track your visitors' movements on your site, including clicks, mouse movements, and scrolling patterns. You can also see where they are coming from, how long they stay on your site, and which pages are most popular.
One of the best features of Lucky Orange is its session recording capability. You can watch replays of individual visitors' sessions on your site to see exactly how they interact with your store. This is incredibly useful for identifying areas of your site that may be causing confusion or frustration for your customers.
In addition to session recording, Lucky Orange offers heatmaps, which show you which areas of your site are getting the most attention. This can help you optimize your site's design and layout to better serve your customers' needs.
Another useful feature of Lucky Orange is its chat feature, which allows you to communicate directly with visitors on your site in real-time. This can be especially helpful for answering questions, addressing concerns, and guiding customers through the purchasing process.
Overall, the Lucky Orange app is a powerful tool for anyone looking to gain a deeper understanding of their customers and improve their online store's performance. Highly recommended!
Thank you so much for your review and recommendation! Lucky Orange's features, such as session recording, heatmaps, and real-time chat, are designed to enhance online store performance and provide valuable customer insights. We're glad it's been a helpful tool for you! Thanks again for this five-star review! Always here if you need anything from our team!
Cheers - Emilia from Lucky Orange
One of the best app's, provides very good information to help improve sales!
There where an issue with my login for a while but the customer support was amazing and made sure that everything got fixed as soon as possible, highly recommend this app and their support team
Seeing exactly what your visitors and customers do and experience on your website through session recordings and heatmaps can make all the difference in improving your website and growing your business. We are glad to be a part of your website's journey and look forward to continuing to work with you! Thanks for your review and recommendation, and happy tracking!
Cheers - Kelsey from Lucky Orange
The Lucky Orange has been great and showed us how to filter recordings by source, segment, and custom event allowing us to see the behaviors and clicks we were looking for! Thank You!
Thank you so much for the five-star review and feedback! Please don't hesitate to reach out if there's anything we can help you with. Happy tracking!
Cheers - Bradley from Lucky Orange
Very useful tool as it enables us to view our visitors activity, the products they view and how many times they've returned to our website. Also, the heat map allows us to see the areas of our website that our viewers tends to gravitate towards. Really insightful.
Thank you for the five-star review! Great to hear that you're using Lucky Orange to study your website visitors' behavior and identify where they're gravitating. Please don't hesitate to reach out if there's anything we can help you with!
Cheers - Bradley from Lucky Orange
This is one of the best apps I have ever installed, I was able to learn from watching exactly what my customers did where I needed to improve my site.
Thank you!!
This app is probably hands down the best app I have ever installed. Watching how my customers click identified a dozen design flaws instantly. I am literally stunned at what you can learn with Lucky Orange. This is my first 10 mins on the app and I am in love. Going to install it on every website I have built.
“Hands-down the best app I’ve ever installed” is a phrase we love to hear from our customers! Seeing what your customers’ experience in real time can give you the insight you need to address their needs quickly and prevent any barriers to conversion. Thank you for this five-star review, and let us know if you need anything!
Cheers - Jordan from Lucky Orange
Other than the heatmaps, which was what I was looking for, I found the recorded session of the customer's journey throughout the site very insightful. Also, there are features such as pop-up announcements and surveys which are very neat additions and you won't have to juggle around multiple apps.
The interface is very intuitive and easy to use. I love their camouflage nick name of the visitors. Definitely recommend this app to those who are looking for functions like heatmap plus many more.
Great app!
gives highly valuable insight into customer behavior and helps you analyze issues with the store and helps you make improvements.
For everyone . I had an excellent onboarding call with Jordan! He was incredibly knowledgeable and took the time to walk me through the app's features, making sure I understood everything. Jordan's friendly demeanor and patience made the process smooth and enjoyable. The app itself is user-friendly and has some fantastic features that I can't wait to explore further. I feel confident and excited to start using it, all thanks to Jordan's exceptional support. Highly recommend this service!