Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
May 24, 2017

Such an insightful app - shows you in the stats you need in bite size chunks which is much more easy to read and interpret than the enormity of Google Analytics. It's great seeing how users interact with your sight first hand - eliminates a lot of guessing. The only bit (that isn't actually Lucky Orange's fault) is that you need to be on the Shopify Plus plan in order to watch recordings of what happens beyond the Cart page - but this is because Shopify takes the customer out of your site and into theirs for this stage, so Lucky Orange can't track again until someone orders and they are back on your website. Customer service has been excellent as well, Josh and Bradley have gotten straight back to me with any help I needed. Highly recommend.

The Bonniemob
United Kingdom
Time spent using app: Almost 3 years
May 15, 2017

This one is a joke on my first day emailing me asking for money

United States
Time spent using app: About 22 hours
May 10, 2017

Love the app and the statistics it gives and the ability to be able to chat with customers.

Zoe And Eve
United States
Time spent using app: 3 months
May 9, 2017

Does what it says. They are adding new features all the time. Great support and easy to use interface.

Cloth Diaper Kids
Time spent using app: 9 months
May 4, 2017

This is an amazing app for understanding what your customers are doing when they visit the site. The heat-maps are really clear and track your visitors on their actual landing page, even on a mobile device.

Add on the ability to watch your visitors live and trigger a chat message with them, offering them help much like a sales assistant would do in a traditional store is a game-changer.

My only feature request is to add the ability to deal with chat requests via push notification to a mobile device, rather than having to be logged in via a browser. I understand this is coming soon as Lucky Orange are working on a mobile app.

Fantastic software, installed without having to do anything and works incredibly well for a low, low price. 5 stars!

United Kingdom
Time spent using app: 8 months
May 2, 2017

Incredibly useful app. Lucky Orange lets you see all your visitor's movements and provides the most accurate business intelligence that will allow you to make decisions in the future. I'm not a technical person and I still have a lot to explore as far as this app's functions but I'm very happy with it. Great value for money too.

Dining Room Armoires
United Kingdom
Time spent using app: 10 months
May 1, 2017

Fantastic app and unlike Google analytics, this is bang up-to-date. No delay of 8/9 minutes before giving data. Incredibly accurate and a must for anyone wanting to learn more about their visitor behaviour.

Bb Furniture
United Kingdom
Time spent using app: Over 2 years
April 27, 2017

Great app! It's helped us to continually optimize our website for conversions.

United States
Time spent using app: Over 2 years
April 26, 2017

Wow. I would also like to add, wow. A must have. Don't hesitate, this tool is the Shopify Visitor Behavioral App.

Time spent using app: About 1 month
Edited April 25, 2017

This is an excellent app, which gives us a great indication of where customers are coming from and what they are doing on our site. We are only in the trial stages since we just opened a couple of days ago, but already have learned so much. Definitely a keeper, for sure! - Alexandria, www.BlowoutBoutique.ca

Blowout Boutique Ca
Time spent using app: 5 days