Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, variety of features, and customization options. They value the real-time preview feature and seamless Shopify integration. The customer support is praised for its promptness and professionalism. Merchants also find the app store submission process simplified and the app's performance reliable. The competitive pricing and the team's dedication to customer satisfaction are also highly commended.

March 4, 2021

The technical support team is very helpful and provides quick tips. excellent service and the app works well.

outletoptico
Colombia
30 days using the app
CedCommerce replied October 17, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! 😊

November 13, 2020

Professional Team, Very Proactive, They've done fantastic work on our app, I highly recommend them, and I'm looking forward to working with them further on this project, and on other projects

Tracey Jane Fashion
United Kingdom
29 days using the app
CedCommerce replied November 23, 2020

Hi Tracey Jane Fashion ,
Thank you for taking out time to leave us such a nice review. MageNative is built on the philosophy of earning customer trust through effective business solutions and 24/7 customer support. Please let us know what we can do for you in the future.

March 2, 2023

I just wanted to let you know I really appreciated the hard work you guys put into this. I believe your company will grow to become a more successful business, and with the pleasure of working together with you guys I hope you guys have the best luck in the future. Thanks again, have a great day!

PANASIAFOOD
Canada
29 days using the app
CedCommerce replied March 3, 2023

Hi PANASIAFOOD🙂
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

June 14, 2021

If I could give 0 stars I would! I was unable to use this app and paid for a 6 months subscription apparently my business isn't allowed to be in the IOS or Android platforms, after informing the company their solution was for me to add these long instructions on my website for customers to download the app. Literally the steps we have to take to get the app on our phones as if any customer would take that much time out of their day to add an app. After a month of waiting for a response refunds are against their policy, they didn't even attempt to return half the money. Basically they got almost 300 out of me for a subscription I can't even use. I'm disgusted and I feel cheated out of my money, I regret ever using this companies service. This is poor customer service with this type of solution and communication.

The Magic Box Boutique
United States
29 days using the app
April 25, 2023

Awesome customer service! Magenative assited me through the whole process of getting my app deployed to both ios and android. Very impressed.

Bogart Man
Israel
28 days using the app
CedCommerce replied April 25, 2023

Hi Bogart Man🙂
Thank you for the wonderful review and for taking the time to share your feedback with MageNative. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Edited August 29, 2021

The MageNative team created two completely functional apps for my stores and pushed one of them to the app store in less than a week. They did almost everything for me. Creating the app, importing products, UI design, error checking, and app submission. They are very professional and they quickly replied to my messages even when it was 12am in their time zone. I have never work with a team with such great work ethics! They also provided excellent customer service whenever I had technical questions. I'm totally amazed by their effectiveness! I high recommend MageNative!

Annizon
United States
28 days using the app
CedCommerce replied September 8, 2021

Thank you so much for taking the time to leave us this amazing review
We are incredibly grateful that you took the time out to leave us this note

Edited May 22, 2022

MageNative team is very accommodating with all custom requests. The app also looks sleek and has a lot of integrations. I'll update my review in case we launch the mobile app we're doing with them. So far, I can see a full view of the app in test mode nicely. Thanks!

Abaca Eats
Philippines
28 days using the app
CedCommerce replied May 27, 2022

We are happy to hear you had a positive experience at MageNative! We value your input and encourage you to let us know more details about your experience with us.🙂

June 2, 2020

I can’t believe my store has an app! The process could have been difficult because I’m not very tech savvy but I was guided by Magenative Team every step of the way! I’m so excited to be working with this group. Highly recommend this for your business!

Sassy Grace Charm Boutique
United States
28 days using the app
April 28, 2022

I've been testing out numerous apps that can turn my shopify website into an app both for android and apple and have to say I've been very impressed with the easy of using this app and the customer support available. Would recommend just from the impressive support alone :-)

ICON Nutrition
United Kingdom
28 days using the app
CedCommerce replied May 4, 2022

We are happy to hear you had a positive experience at MageNative! We value your input and encourage you to let us know more details about your experience with us.🙂

February 21, 2023

They are excellent, great attention, always attentive at all times and throughout the process. the app works very well

Sneakers Heat
United States
27 days using the app
CedCommerce replied February 21, 2023

Hi Sneakers Heat🙂
Thank you for leaving your valuable feedback. We are glad you loved our solution and took the time to share your experience.