Overall rating Based on 107 reviews
The Showroom Pasadena
Works seamlessly and was quickly helped with some very minor install issues. We are happy with our new feature. Thank you!
We love the Magic Zoom Plus. It's been the perfect solution for us. We didn't want to change our theme as we're really happy with everything else but needed to be able to let our customers zoom on mobile. This is just perfect. I also asked for help to zoom on another tab of ours and they came straight back and made it possible for no extra charge. Wonderful customer service! www.tulio.com.au
Palmetto Wood Shop Llc
Worked great! Also, great customer service. I had a minor issue and they took care of it right away.
Awesome App. Great customer support!!
The best for the image viewing.Only one issue is some problem with the Retina theme integration.Viewing video in image group has some problems.
Very easy to install and very powerful. The easiest solution for image zooming on Shopify platform. I highly recommend it!
Had a big issue with it where it would not uninstall. They reached out to me always professionally and politely to help me solve the issue. 5 stars for staying kind even when I was frustrated and not so nice
Excellent app, give to the customer the zoom needed to check every detail. Easy to configure and great support team. Thanks
Had some issues in the beginning but after about a month they were able to fix it.
Feb 10, 2016 Contacted by Jake, a second rep from their customer service department, a couple weeks after canceling and was very pleased with his help. He installed the app for us and customized it as well. He was quick to respond, followed-up with each email, and was very thorough. Much better customer service than the first rep. Very pleased with the app now.
Jan 8, 2016 Unfortunately, not the best experience for us. We've never left a negative rating before, however, we paid for the upgrade and have had nothing but problems. Tried contacting the support team, received an automatic reply email stating the response time was "52 hours" - not the greatest customer service.