Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

Edited July 26, 2020

bad Support service ever. I don't recommend. need to wait 3 days to get their reply for the ticket. worst.....

Aussie Drinks
Australia
10 months using the app
Mailmunch replied July 27, 2020

Hi Aussie Drinks, I apologize for the inconvenience. I checked and all your support queries have been replied to. Can you please check and respond so we can have this issue resolved for you as soon as possible?

June 9, 2019

I recommend highly to promote website, goods and services.

Metrosort Mart
Nigeria
14 days using the app
June 23, 2017

Great App! It does not have a specific number of subscribers, so it is much convenient and free to use.

Thesquatchallenge Com
Kosovo
14 days using the app
October 18, 2020

Great app, easy to use "drag & drop" you can create forms, popups and landing pages, however the autoresponder come with a basic email template, i you want more templates you have to pay another 14.99$/month :(

Naturelbeauty.fr
France
6 months using the app
Mailmunch replied October 23, 2020

Hi Naturelbeauty.fr, The same Drag and Drop editor is offered for the Autoresponder campaign as well which offers the flexibility to design the email of your choice. If there are any issues, please feel free to reach out to us at "support@mailmunch.co"

March 22, 2017

Good tool but not informative enough. More guidance would have been beneficial!

Aloafer
Sweden
10 months using the app
April 16, 2019

very great, help me set up automate welcome email when customers subscribe in no time, customizable.

Olga-hus
Thailand
13 days using the app
May 24, 2020

There is some inconsistency of the Popover. It was supposed to show up immediately after clicking the website but this time it doesn't work. Adjusted the timings and still the same result

Warehouse Gadgets
Singapore
About 1 year using the app
Mailmunch replied May 27, 2020

Hi, The issue you are facing is covered in the support article provided below. I checked your store and your form is working fine. If you have any queries, please create a support ticket with us through your MailMunch account.

https://help.mailmunch.com/hc/en-us/articles/207169999-Form-is-not-showing-up

January 28, 2017

Love this app; it's very easy to use. Would definitely recommend it.

Baby Obsession
United States
6 months using the app
February 18, 2021

The form worked ok and synced with mail chimp - so did it's job - but I found the font styles and sizes really limited.

Kindred Kid & Baby
United States
10 months using the app
Mailmunch replied March 10, 2021

Hi Kindred Kid & Baby, Please reach out to us at "support@mailmunch.co" so we can assist you with setting up your forms as per your requirements. Our drag and drop builder enables you to completely customize the form design as per your requirements.

Edited October 5, 2018

Just started to used, it easy and user friendly to setup, step by step instruction very easy. Good for new user

Kid's Republic
Malaysia
6 months using the app