Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

Edited May 27, 2020

I am not sure why they haven't gotten back to me after opening multiple support tickets. The software seems great, but the popup form isn't displayed on my site, even when I try via Incognito browser. I will update the review if I hear back from them!

They replied very quickly. Form works well :)

Yugenite
United States
5 days using the app
Mailmunch replied May 27, 2020

I apologize for the inconvenience and the delayed response. Your support ticket has been replied to. Can you please check your inbox to confirm if you have received a reply from us?

Edited July 3, 2020

No that helpful for new businesses. Both companies merge but toooo expensive! do better guys. please

Eklectic Beaut
United States
4 months using the app
February 7, 2019

I'm using this app to help my customers join our email list so that we can send coupons to them for their next purchases.

lovmydog.com
United States
2 months using the app
December 20, 2018

It's very clean and neat. I got subscribers on my website and it's not even that large. Hopefully more features are added soon.

Gram Omicron
United States
2 months using the app
March 5, 2018

This app was recommended to me by a friend. I look forward to having much success with using it. Thanks.

Outdoor Safari
United States
5 days using the app
Edited January 16, 2019

65.00 a month!! For what?? Not happy with the charges or service. Want my money back. Please contact me and help take care of this problem! I did not agree to pay that much and that's not what the services offered say. You way overcharged us!

DirtySouthVintage.com
United States
3 months using the app
February 28, 2019

I used this app to flourish my business.it works best to connect you with the customers.i really love it.

themasonicworld.com
Canada
5 days using the app
November 16, 2018

I just started a Shopify store and was advised to use MailChimp. It was not hard to set up. I am new to this so ask me later about the rest.

Marie Fisher...Works
United States
2 months using the app
Edited January 28, 2019

Downloaded this app, Easy to use and follow . Still learning how to use all the features but so far so good!

Modest Trends
United Kingdom
2 months using the app
February 11, 2019

great for first time users. I don't like that your review submits you to right a 100 characters min it makes you want to disregard review

Guess what i am thinking
United States
2 months using the app