Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ease of use, ideal for both beginners and experienced users managing email campaigns and pop-ups. Customer service is often highlighted, with specific praise for staff members like Liz and Kevin for their prompt and effective support. The app is valued for its functionalities like email sign-ups and seamless integration with Mailchimp and Shopify, which simplifies email marketing and helps grow email lists. It offers quick setup, reliable performance, and robust customization options for creating professional-looking pop-ups, enhancing its utility in email marketing strategies.

March 5, 2019

it was so important for me to get the popup form... simple, efficient and free... just a great app!

Vintage Fakes - Bigiotteria e Accessori d'Epoca
Italy
5 days using the app
Edited August 14, 2019

I am not 100% sure what is going wrong as I am simply trying to active the the form as soon as someone visit the website and a form pops up to ask to join our newsletter but when I am going on my website I can't see anything like that. Strange. Sometimes it works on it's own but most of the time nothing appears.

I am still discovering this app but I think it can't do really much in free plan.

Grand Life Shop
United Kingdom
4 months using the app
Mailmunch replied August 17, 2019

Please refer to the following support article for testing the form on your store and ensuring that your form is working as it should. If you face any issues, please create a support ticket with us through your MailMunch account.

https://help.mailmunch.com/hc/en-us/articles/207169999-Form-is-not-showing-up

May 4, 2019

This is my first time using this app. I was told this app you help me with gather emails for promotion.

Kpick Boutique
United States
2 months using the app
Edited January 30, 2019

still learning about it all. I want to know how many subscribers i get for free plan. Please!!!!!!!.

Fresh Deals Inc.
United States
2 months using the app
July 23, 2019

Great app but my landing page isn't optimized for mobile phones and it's impacting conversions. I've sent a help request but haven't heard back yet.

whitewolfandco
Australia
4 months using the app
Mailmunch replied July 26, 2019

Extremely sorry for the inconvenience and the delayed response. Can you please check your inbox for our reply for more on the issue you are facing?

November 24, 2018

I Use This App To Keep All My Customers In Check And In Order. I Also Use This App For Awesome Campaigns.

WFBoutique
United States
5 days using the app
March 15, 2017

The set up was quick and easy. However, I did not like the package selections

Poshpizazz
United States
3 months using the app
December 8, 2019

I used this app to help me to grow up the Teawinwin store. The app looks good and has a big choice template with an interesting design. I enjoy using this app

Teawinwin
Serbia
4 days using the app
Mailmunch replied December 11, 2019

We appreciate the nice you review you have left us. If you require any assistance please let us know.

August 15, 2019

it's easy to use and this app is very useful for me,hopefully this tool will get better and better..

Xbox accessories shop
China
About 2 months using the app
Edited July 10, 2020

it is no sinc with my shop and i cant send the massive mails i need to, please help me with this isu

picuaproject.com
Spain
3 months using the app
Mailmunch replied July 10, 2020

Customers recorded prior to the app installation can be exported as CSV file from your store and imported directly into your MailMunch account.

https://help.shopify.com/en/manual/customers/import-export-customers

https://help.mailmunch.com/hc/en-us/articles/115005608109-Importing-subscribers-using-a-CSV-file

If you face any issues with this, please create a support ticket with us and we will have this issue resolved for you.