Mailchimp Forms , 1,492 reviews

Overall rating
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with Shopify, and excellent customer service. They find it easy to set up and value its features like pop-ups, email sign-ups, and social media links. The app is recognized for boosting traffic and conversions, expanding email lists, and managing marketing effectively. Merchants also commend its customization options for forms and emails, and its reporting feature for tracking email activity. Its speed, reliability, and problem-solving capabilities are also highly praised.

August 19, 2017

Trying it out for the first time. It was easy and will be useful, do not know how the support and how reliable it is.

United States
14 minutes using the app
October 12, 2019

The app really helps plus it gives more details about using email marketing and other marketing ads

United States
13 minutes using the app
Mailmunch replied October 22, 2019

We appreciate the nice review you have left us. I would recommend checking out our knowledge base for support articles on different features offered by MailMunch for Mailchimp integration and Shopify platform.

March 12, 2019

I thought this was an app actually created by Mailchimp that would use the pop-up form I designed in Mailchimp. Instead it is a third-party app that required me to design a new pop-up form using their templates. If that's what you're looking for, it seemed to work ok but I didn't like their template choices. Using Mailchimp's logo as their icon is disingenuous and confusing.

United States
24 minutes using the app
February 13, 2023

Why does it seem every Shopify app is a bait-and-switch? Selected this one because it didn't seem shady, but 15 minutes into setup and I find out the only one I can use on the free plan is a silly popover. I'm willing to pay for the right product but not if I can't test it out first. Why can't apps be upfront about this instead of wasting everyone's time?

United States
17 minutes using the app
Mailmunch replied March 8, 2023

Hi ONEWITHFISH, I applogize for any inconvenience. What you're suggesting is not the case, you can create several campaigns with us under the free plan. Only advanced features are restricted under the free plan. We also offer free trial so you can explore the product before making any purchase.

March 30, 2019

Not happy with this app as a replacement for the MailChimp app. Oh lord. I hope MailChimp & Shopify work things out.

United States
17 minutes using the app
June 23, 2017

Really poor. Essentially 25 dollars a month for anything except an embedded form I could do through Mailchimp form integration.

Melissa Scoppa
United States
16 minutes using the app
October 8, 2019

I signed up for a MailChimp account and today I am unable to login. It says "unable to log you in, please try again". I have tried a million times. I cannot even reach MailChimp without logging in. Maybe this will get a response.

J Knox Designs
United States
14 minutes using the app
Mailmunch replied October 8, 2019

Hi Extremely sorry for the inconvenience. The issue you are facing is covered in the support article provided below. Please note that Mailchimp forms by MailMunch app is offered by MailMunch. MailMunch offers lead generation solutions which can be integrated with Email Marketing Services such as Mailchimp

April 17, 2023

Tried to create my first form and it didn't work. Followed the instructions but a bug couldn't even let me choose a template. Waste of time.

5 minutes using the app
Mailmunch replied April 20, 2023

Hi Dewplants, We are sorry to hear that. Justing from our team reached out to you regarding this issue. Please respond to that email so we can have this issue resolved for you.

November 25, 2017

Can't edit at all. Takes me to a page that has an error.

United States
2 minutes using the app
July 23, 2019

MailMunch was really essential on our website for providing the pop up email newsletter sign up. It was great to see the weekly emails seeing how many additional people signed up using the form.

Bulging Gift Baskets Vancouver
Mailmunch replied July 26, 2019

We appreciate the nice review you have left us. Please let us know if there is anything you need.

I would also recommend checking out our knowledge base for more Shopify and Mailchimp features related support articles.