Reviews (1,486)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing email marketing by streamlining email campaigns and growing email lists. It features a user-friendly interface, easy setup, customizable pop-ups, and seamless Shopify and Mailchimp integration. The app excels in creating forms and capturing emails directly on websites. Customer support is noted for its responsiveness and effectiveness, making it ideal for both novice and experienced e-commerce merchants.

Edited December 15, 2018

My expirience here is so nice because it give me a lot of information to build my business. It helps me to develop my business

Shiptogo
Philippines
About 2 hours using the app
January 28, 2017

It was working at first, but it is SO SLOW. LIKE, I give up. It pops up but then.. after the email is entered nothing happens.

Julie Joa
United States
About 3 hours using the app
March 20, 2023

Very good! Would recommend other stores utilize this app! UI is extremely nice and beginner friendly, easy to import from other lists.

Coach Myga
Australia
6 minutes using the app
Mailmunch replied April 11, 2023

Hi Coach Myga, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

January 30, 2017

scam pricing.
it says free to 9 usd a month.
but to acutally use one of the "premium" themes (which are all themes but 2) you have to pay 25 usd a month.

300 usd a year = get your own code to integrate the free mailchimp embed code.

no free trial.

Avanceaire
Germany
About 2 hours using the app
September 14, 2019

i just designed my first pop-up in 5 minutes.
a very easy to understand app.
its worth checking out.

Weingut Trummer
Austria
About 1 hour using the app
Mailmunch replied September 19, 2019

We appreciate the nice review you have left us. I would recommend checking out our knowledge base for support articles on different features offered by MailMunch for Mailchimp integration and Shopify platform.

https://help.mailmunch.com/hc/en-us

April 23, 2021

It complicated app i will like to have my refund thank you. it say upgrate to use fututres you upgrate and then asking again for upgrate

Sarman Fashion - Wholesale Clothing Fashion Brand for Men from Canada
Canada
About 1 hour using the app
Mailmunch replied May 11, 2021

Hi Sarman Fashion, It is our understanding that your issue was addressed and resolved to your satisfaction. Can you please confirm if that is the case?

March 14, 2017

Not easy to connect with Facebook. I tried many times eventually I'm connection to my old Facebook account which I don't want to use. The page that appears on that account Is no longer in use, it has been deleted. I need to connect with my new Facebook page/ account.

Bibieshop Com
United States
About 1 hour using the app
August 28, 2020

The app was easy to use, however you can't use any email pop-up templates without upgrading, and that's all I wanted so I deleted the app.

NutriNutHealth
Australia
38 minutes using the app
Mailmunch replied August 29, 2020

Hi NutriNutHealth, I apologize for the inconvenience. We offer free templates for all our form types including Popover form type for which 3 templates are offered under free all. All these templates can be customized to meet your requirements.

August 2, 2022

The landing page has a free template to use, but the design editing function is not available when using it, which will not work.

RandM Disposable Vape Electronic Cigarette
China
37 minutes using the app
Mailmunch replied August 2, 2022

Hi RandM Disposable Vape Electronic Cigarette, Apologies for the inconvenience. We have reached out to you regarding the issue you were facing so we can have this looked into and resolved for you. I would also feel that 5 minutes is too short of a time between installing, testing, and deleting any application for a fair assessment of the product. We truly hope that you would give Mailmunch a fair shot and leave an accurate review of your experience.

August 1, 2017

i'm a new customer, let me time to familiarise with this new tool

Mikiflip
Canada
22 minutes using the app