Reviews (1,486)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing email marketing by streamlining email campaigns and growing email lists. It features a user-friendly interface, easy setup, customizable pop-ups, and seamless Shopify and Mailchimp integration. The app excels in creating forms and capturing emails directly on websites. Customer support is noted for its responsiveness and effectiveness, making it ideal for both novice and experienced e-commerce merchants.

May 10, 2022

This app is useless unless you have a paid account. There is not point in having a free account if all options are for premium paid accounts. I think its very misleading advertisement.

Simplicity Captivates Beauty
Canada
31 minutes using the app
Mailmunch replied May 12, 2022

Hi Simplicity Captivates Beauty, We do offer Popover forms, landing pages, and Autoresponder under a free plan to get you started with recording leads and sending out welcome emails. Only features with advanced use cases require a premium subscription. If you view our premium offerings and the plan fee, you will us to be the most competitively priced email marketing solution available in Shopify app market place.

July 19, 2017

Just set up a newsletter pop up and so far the process has been simple and intuitive.

Dot Pt
United Kingdom
17 minutes using the app
June 2, 2020

I used this app to add a pop up to capture email. The setup was very simple and seems to be working. We shall see. Installation and set up was quick and simple.

Gabbie + Co.
United States
17 minutes using the app
Mailmunch replied June 12, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.

November 26, 2020

:( Is really Bad, is not necesary, I didn't find the your MailChimp form action URL .................

Safety Mart Mx
Mexico
23 minutes using the app
Mailmunch replied November 27, 2020

Hi Safety Mart Mx, Apologies for the inconvenience. Mailchimp forms by Mailmunch Shopify app is offered by Mailmunch. Form action URL is offered by Mailchimp for their forms.

Please respond to the email we sent out to your or reach out to us at support@mailmunch.co so we can have this issue resolved for you.

August 19, 2017

Trying it out for the first time. It was easy and will be useful, do not know how the support and how reliable it is.

Nahdeh
United States
14 minutes using the app
October 12, 2019

The app really helps plus it gives more details about using email marketing and other marketing ads

BR HUSTLE HD
United States
13 minutes using the app
Mailmunch replied October 22, 2019

We appreciate the nice review you have left us. I would recommend checking out our knowledge base for support articles on different features offered by MailMunch for Mailchimp integration and Shopify platform.

https://help.mailmunch.com/hc/en-us

February 13, 2023

Why does it seem every Shopify app is a bait-and-switch? Selected this one because it didn't seem shady, but 15 minutes into setup and I find out the only one I can use on the free plan is a silly popover. I'm willing to pay for the right product but not if I can't test it out first. Why can't apps be upfront about this instead of wasting everyone's time?

ONEWITHFISH
United States
17 minutes using the app
Mailmunch replied March 8, 2023

Hi ONEWITHFISH, I applogize for any inconvenience. What you're suggesting is not the case, you can create several campaigns with us under the free plan. Only advanced features are restricted under the free plan. We also offer free trial so you can explore the product before making any purchase.

March 30, 2019

Not happy with this app as a replacement for the MailChimp app. Oh lord. I hope MailChimp & Shopify work things out.

FREEDOM PATCH COMPANY
United States
17 minutes using the app
June 23, 2017

Really poor. Essentially 25 dollars a month for anything except an embedded form I could do through Mailchimp form integration.

Melissa Scoppa
United States
16 minutes using the app
October 8, 2019

I signed up for a MailChimp account and today I am unable to login. It says "unable to log you in, please try again". I have tried a million times. I cannot even reach MailChimp without logging in. Maybe this will get a response.

J Knox Designs
United States
14 minutes using the app
Mailmunch replied October 8, 2019

Hi Extremely sorry for the inconvenience. The issue you are facing is covered in the support article provided below. Please note that Mailchimp forms by MailMunch app is offered by MailMunch. MailMunch offers lead generation solutions which can be integrated with Email Marketing Services such as Mailchimp
https://help.mailmunch.com/hc/en-us/articles/115001756089-Accessing-your-MailMunch-account-created-through-MailMunch-Shopify-app