Reviews (1,496)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing email marketing through easy-to-use customizable pop-ups, email sign-ups, and Instagram integration. They appreciate the quick setup and smooth integration with Shopify and Mailchimp, as well as the ability to create professional-looking forms and landing pages. Customer service, particularly from support staff like Kevin and Liz, is frequently commended for being responsive and helpful, increasing user satisfaction and trust.

August 1, 2017

i'm a new customer, let me time to familiarise with this new tool

Mikiflip
Canada
22 minutes using the app
September 20, 2019

I USED IT TO MAKE POP UP NEWSLETTER. IT WAS VERY EASY TO USE! I WOULD RECOMMEND ITS USE AND IT IS FREE TO USE FOR SIMPLE TASKS.

HONEYCOMB LONDON
United Kingdom
21 minutes using the app
April 13, 2019

First time user and just getting started. I found this to be very user friendly and informative. I hope in the future I will be successful enough to need to upgrade to more premium features.

Sweet Overtures
United States
20 minutes using the app
Edited May 19, 2020

Really easy to navigate and does exactly what is advertised! If you're looking to boost your subscribers then this is the perfect seamless app!

4DownDistribution
United Kingdom
20 minutes using the app
February 13, 2023

Why does it seem every Shopify app is a bait-and-switch? Selected this one because it didn't seem shady, but 15 minutes into setup and I find out the only one I can use on the free plan is a silly popover. I'm willing to pay for the right product but not if I can't test it out first. Why can't apps be upfront about this instead of wasting everyone's time?

ONEWITHFISH
United States
17 minutes using the app
Mailmunch replied March 8, 2023

Hi ONEWITHFISH, I applogize for any inconvenience. What you're suggesting is not the case, you can create several campaigns with us under the free plan. Only advanced features are restricted under the free plan. We also offer free trial so you can explore the product before making any purchase.

March 30, 2019

Not happy with this app as a replacement for the MailChimp app. Oh lord. I hope MailChimp & Shopify work things out.

FREEDOM PATCH COMPANY
United States
17 minutes using the app
July 19, 2017

Just set up a newsletter pop up and so far the process has been simple and intuitive.

Dot Pt
United Kingdom
17 minutes using the app
June 2, 2020

I used this app to add a pop up to capture email. The setup was very simple and seems to be working. We shall see. Installation and set up was quick and simple.

Gabbie + Co.
United States
17 minutes using the app
Mailmunch replied June 12, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your MailMunch account.

June 23, 2017

Really poor. Essentially 25 dollars a month for anything except an embedded form I could do through Mailchimp form integration.

Melissa Scoppa
United States
16 minutes using the app
August 19, 2017

Trying it out for the first time. It was easy and will be useful, do not know how the support and how reliable it is.

Nahdeh
United States
14 minutes using the app