Reviews (353)

Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust features, including customizable pop-ups and seamless email sign-up management. It integrates well with Mailchimp, enhancing email campaigns and increasing sign-ups. The app offers customizable templates and valuable educational resources. Merchants also praise the reliable performance and responsive customer support. They find it offers good value, with significant benefits even on free plans.

March 30, 2024

hard to use

EasyTap Digital Cards
Canada
13 minutes using the app
Mailmunch replied April 2, 2024

Hi EasyTap Digital Cards, We are sorry to hear about your experience. One of our Customer success advocates has reached out to you regarding this. We would love to offer you a personalized demo to help setup the app as per your requirements and address any concerns you may have.

November 4, 2023

IM DOING THIS TO INCRESE MY TRAFFICK RATE
AND ALSO MAKE COVERSION

zenla
Netherlands
1 day using the app
Mailmunch replied November 16, 2023

Hi Zenla, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

September 3, 2023

it takes too long for the window to pop up once you are on the website

DOURO ORGANICS.
Portugal
About 1 month using the app
Mailmunch replied November 16, 2023

Hi Douro Organics, Apologies for the inconvenience. Would it be possible for you to reach out to us at "support@mailmunch.com" or through the live chat option available in your Mailmunch account so we can have this issue resolved for you?

I suspect this might be an issue with the loading delay set for the popover form or because of any background script running on your store which is taking too long to load.

May 30, 2023

Very easy for someone who isn't tech-savvy. I'm hoping to continue to use this product but today is day one, so we'll see.

Working out the Kinks
United States
10 minutes using the app
Mailmunch replied June 1, 2023

Hi Working out the Kinks, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

May 12, 2023

Good so far. Still learning but it has helpful prompts. I am hoping to gather lots of email contacts from this.

Mylivingdream Store
United Kingdom
12 days using the app
Mailmunch replied June 1, 2023

Hi Mylivingdream Store, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

May 1, 2023

I found the App was very easy to use. Within a very short time I had created a popup and the end result looked very professional.

Curlew Country Farm
Australia
Over 2 years using the app
Mailmunch replied June 1, 2023

Hi Curlew Country Farm, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

March 20, 2023

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Jwelhub
Australia
7 minutes using the app
January 25, 2023

Had a problem with my autoresponder, and the customer service, Justin, solved it in a minute. Nice customer service! Thank you, Justin.

GOEZSHOP
Taiwan
3 months using the app
Mailmunch replied January 25, 2023

Hi GOEZSHOP, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

September 22, 2022

Easy and flexible to use. I have only been using this app for a day but already see great value in what it offers.

ADESIGNERSMOOD
Denmark
2 days using the app
Mailmunch replied October 10, 2022

Hi ADESIGNERSMOOD, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

May 10, 2022

This app is useless unless you have a paid account. There is not point in having a free account if all options are for premium paid accounts. I think its very misleading advertisement.

Simplicity Captivates Beauty
Canada
30 minutes using the app
Mailmunch replied May 12, 2022

Hi Simplicity Captivates Beauty, We do offer Popover forms, landing pages, and Autoresponder under a free plan to get you started with recording leads and sending out welcome emails. Only features with advanced use cases require a premium subscription. If you view our premium offerings and the plan fee, you will us to be the most competitively priced email marketing solution available in Shopify app market place.

March 5, 2022

So far so good! Very user friendly. Haven't launched my website yet but in preview mode it works nicely! Thank you!

JW Jewelry Studio
United States
About 18 hours using the app
Mailmunch replied May 12, 2022

Hi JW Jewelry Studio, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

November 23, 2021

Very easy to use app, good support team, Damien and Alex were very helpful and quick to respond, they set up a zoom call and walked me through the issue I was having.

Zen Skincare Solutions
United States
1 day using the app
Mailmunch replied December 6, 2021

Hi Zen Skincare Solutions, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

November 16, 2021

Super helpful with fixing tech issues. Do expect a delay in response if you're based outside the US where they're based.

Juliana Group Ltd
United Kingdom
Over 1 year using the app
Mailmunch replied December 6, 2021

Hi Juliana Group Ltd, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

October 25, 2021

Always a great service from the team! Damien helped me a lot today. Made my day more smooth. thank you! this app is awesome.

Bonita Spot
Canada
21 days using the app
Mailmunch replied November 1, 2021

Hi Bonita Spot, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

October 20, 2021

So far, so good. I chated with Jessica and she was very helpful with me, the form looks great! I am happy with it!

WE WEAR
United Kingdom
About 3 hours using the app
Mailmunch replied October 21, 2021

Hi WE WEAR, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

Edited October 15, 2021

Really fast-response and helpful Mailmunch support. Compliment for Damien, for the quick action and added some more values that I'm looking for.

Zayana Organic
Indonesia
Over 1 year using the app
Mailmunch replied October 21, 2021

Hi Zayana Organic, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

October 11, 2021

I used this app to create emails. I really enjoy the access to customer service when I need any assistance. They are knowledgeable and informed; however, they are a little quick. Once you slow them down, it's great. It's simple to navigate through.

Pearlz & Chainz
United States
3 days using the app
Mailmunch replied October 14, 2021

Hi Pearlz & Chainz, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

October 11, 2021

This software is great, it has helped me a lot, I like their customer service very much, they are very caring, I think I will continue to use it

ELKLENS
United Kingdom
4 days using the app
Mailmunch replied October 14, 2021

Hi ELKLENS, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

October 5, 2021

Facile à prendre en main, cette appli m'est vraiment utile pour relancer tous mes clients. De beaux design !

Wood Baby™
France
6 months using the app
Mailmunch replied October 14, 2021

Hi Wood Baby™, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

Edited September 27, 2021

Good!!! It is a bit expensive but does so many things! If you do have some sales in your store, it's worth investing in this!!

Lovely Paws
United Kingdom
30 days using the app
Mailmunch replied October 14, 2021

Hi Lovely Paws, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

September 21, 2021

I enjoyed how eazy it was to design and set up pop up page! Good for beginners and those already advanced in email marketing.

Riche Kulture
United States
About 9 hours using the app
Mailmunch replied October 14, 2021

Hi Riche Kulture, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

September 16, 2021

It's an awesome app. It helps me with my marketing and form page. It also help with creating landing pages and more. Check out the free plan and get started.

Vibevine.club-
United States
About 3 hours using the app
Mailmunch replied October 14, 2021

Hi Vibevine.club-, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

September 15, 2021

Application complète mais extrêmement complexe, beaucoup de bug au moment de charger une modification apportée à un mail marketing la page charge blanche et refuse d'enregistrer les infos. Je me retrouve dans une impasse sur plusieurs sujets car rien ne peut être aboutit.

Miranelle
France
About 22 hours using the app
Mailmunch replied October 14, 2021

Hi Miranelle, We applogize for any inconvenience. It is my understanding that the issue you were facing was resolved over the live chat you had with one of our Customer Success reprenstative. Can you please confirm if that is the case? If there are any further concerns you may have, please reach out to us through the live chat option in your Mailmunch account or by sending us an email at "support@mailmunch.com"

September 3, 2021

Its worked for few days, and now it's freeze. So sad I worked so much to create my own template......

OkO-OkO™
United States
About 1 month using the app
Mailmunch replied September 9, 2021

Hi OkO-OkO, Apologies for the inconvenience you had to face. Please reach out us by emailing us at "support@mailmunch.com" or respond to the email we already sent out regarding this issue. We would love to have this issue investigated and resolved for you.

August 27, 2021

I used this app to integrate with ConversioBot and although I had some teething issues I contacted support who were extremely helpful and quick on the ball! It is really easy to create your emails etc. and allows you to create many mailing forms/newsletters to generate that conversion. Brilliant app!

Shirts by LittleMissy
United Kingdom
About 6 hours using the app
Mailmunch replied September 9, 2021

Hi Shirts by LittleMissy, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

August 25, 2021

I used this app to set up a customised pop up on my homepage to capture emails. Was really easy to integrate

Halle The Label
Australia
About 18 hours using the app
Mailmunch replied August 27, 2021

Hi Halle The Label, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

August 23, 2021

I'm using this app to help me gain return customers through different campaigns like email. I came across a few minor bumps in the road and James helped me with those issues within the hour. Great service, highly recommend.

Punny Scents
United States
About 1 year using the app
Mailmunch replied August 27, 2021

Hi Punny Scents, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

Edited August 21, 2021

I don't often leave reviews, but after searching for a pop up app to use for our website, i found this one and it was easy to use and easy to set up, just had to follow prompts. Great job guys.

Mumlife Stickers
Australia
10 minutes using the app
Mailmunch replied August 23, 2021

Hi Mumlife Stickers, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

August 4, 2021

I wanted to add an pop up to get subscribers and this site made it plain and clear what and how to do it.

Bomb Body Whatnotz
United States
1 day using the app
Mailmunch replied August 23, 2021

Hi Bomb Body Whatnotz, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

June 26, 2021

I started using this app in hopes to reach all of email list when I do a blast post. But Im only getting half of my list and I paid in to the service. Trying to find a better way to reach of of my clients.

Shapewear by Tashi
United States
3 months using the app
Mailmunch replied August 23, 2021

Hi Tashi, We apologize for any inconvenience you had to face. Please respond to the email we set out to you regarding this issue or reach out to us through your Mailmunch account so we can address all the concerns you have.

June 21, 2021

I used this app to do pop up notification to my site visitors so they can send me their email addresses. so I can build an email list. This app is really amazing and very user friendly.

Delei’s market
United States
31 minutes using the app
Mailmunch replied August 23, 2021

Hi Delei’s market, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

June 10, 2021

Fast response and good service. i can not say anything bad about the service they provide ist fast and helpfull.

Isaksen design
Denmark
14 days using the app
Mailmunch replied August 23, 2021

Hi Isaksen design, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

May 14, 2021

If you are using PageFly Landing pages you DONT WANT to use this. Very buggy app. Hope our refund, thank you!

The Lord Of The Magic
Mexico
1 day using the app
Mailmunch replied August 23, 2021

Hi The Lord Of The Magic, We apologize for any inconvenience you had to face. A refund has been processed as per your wishes. We would definitely like to address any concerns you may have as well. We have also reached out to you directly to ensure everything is setup as per your requirements.

Edited May 13, 2021

I used this app for a few reasons. A pop up window on my website and to help send newsletter emails.

Look At Her
United States
16 minutes using the app
Mailmunch replied August 23, 2021

Hi Look At Her, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

May 10, 2021

Very difficult to use. This APP will require knowledge of the Mailchimp product. Not user friendly. The Get Support function is a joke. No one is attending to any questions. I have submitted numerous questions and zero reply for 7 days. There is not even an automated reply. Given that Mailchimp is providing automation customer experience, this is reflecting very badly on them. There is also such a confusion between the MailChimp related Shopify APP and the Mailchimp platform. This is causing a lot of confusion because when you install this APP, you must also sign up for the Mailchimp service from their platform too. And after you sign up, you will be directed to create campaign on their platform and not from the APP. The campaign you created from the APP and from the platform are not integrated. Almost impossible to find guideline or help tips in the APP or their platform. Resources are organized randomly and users have to search among 500+ documents. My experience and observation so far is that MailChimp is a very sophisticated software designed for developers to use. Very user-unfriendly for shop keepers to use directly. I was intending to try out the free plan before upgrading. Since this system is so difficult to use and confusing. I will have to find some other solutions. Now I also understand why freelancers are currently charging around $150 to help just to create a Mailchimp campaign because the system is so difficult.

Pawpawpal Pet Products
Singapore
3 days using the app
Mailmunch replied May 11, 2021

Hi Pawpawpal Pet Products, Mailchimp no longer has their native Shopify app available. Mailchimp forms by Mailmunch Shopify app is offered by Mailmunch. Mailmunch is an official integration partner for Mailchimp and we help store owners like yourself to connect their Shopify store with their Mailchimp account.

There was only one query sent to Mailmunch from your store which was promptly responded to. We have also reached out to you directly so we can address all of your concerns.

April 23, 2021

Charged me twice and keep telling me im still not premium account. Now im paying 30$ a month and cant use anything or cancel my subscriptions, and no one will reply to me.

Crystal Cactus
United States
About 1 hour using the app
Mailmunch replied April 23, 2021

Hi Crystal Cactus, Apologies for the inconvenience you had to face. A reply to your query has been sent and this issue has been resolved. Can you please check and confirm if that is the case?

April 9, 2021

I like the app so far. I was able to connect my website, create a landing page and a pop-up registration form easily. I will update my rating once I've used the app for more than a day.

ISellFunStuff.com
United States
11 months using the app
Mailmunch replied May 11, 2021

Hi ISellFunStuff, We hope you're liking your Mailmunch experience thus far. If you have any queries or face any issues, please feel free to reach out to us.

April 6, 2021

I used this app to start growing my email list for my new website. It is very beginner friendly and easy to use.

Sharp Holistic
United States
About 6 hours using the app
Mailmunch replied May 11, 2021

Hi Sharp Holistic, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

March 30, 2021

its amazing So happy with the product ................................ recommend it to you Now just have to get it up and running

Rings Boxing Club
United Kingdom
15 minutes using the app
Mailmunch replied May 11, 2021

Hi Rings Boxing Club, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

March 23, 2021

The app was easy to integrate and has been super easy for me to use. I'm able to reach my mailing list easily, add my own beautiful photos, personalise the templates and edit as I need. From someone who isn't overly tech-savvy, this app has eliminated alot of potential headaches.

SONEI HOME
Australia
5 months using the app
Mailmunch replied May 11, 2021

Hi SONEI HOME, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.com"

February 27, 2021

This app can cost entirely too much for newbies. You have to upgrade not once, but TWICE you even send an email.

Bling By Amber
United States
Over 1 year using the app
February 27, 2021

I wanted to use this app to gain more emails from customers but it doesnt seem to be working properly

Laydee's 1st Boutique
United States
About 5 hours using the app
Mailmunch replied March 10, 2021

Hi Laydee's 1st Boutique, Apologies for the inconvenience. Can you please reach out to us through your Mailchimp forms by Mailmunch Shopify app account by using the Live Chat option so we can have the issues you are facing identified on our end and have them resolved for you?

February 21, 2021

It's easy to use and many option choosing. I think it suitable for start open shop to advance then. Let's try.

PopPodDesignShop
United States
19 days using the app
Mailmunch replied March 10, 2021

Hi PopPodDesignShop, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.co".

February 18, 2021

The form worked ok and synced with mail chimp - so did it's job - but I found the font styles and sizes really limited.

Kindred Kid & Baby
United States
4 months using the app
Mailmunch replied March 10, 2021

Hi Kindred Kid & Baby, Please reach out to us at "support@mailmunch.co" so we can assist you with setting up your forms as per your requirements. Our drag and drop builder enables you to completely customize the form design as per your requirements.

February 16, 2021

This site is easy to use and helps to make sure I am creating the best content for my customers. Just wish it was easier to figure the pro/ premium features

I.M.BODIED
United States
3 months using the app
Mailmunch replied March 10, 2021

Hi I.M.BODIED, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.co".

February 16, 2021

It is a great app but could you add more free template options for new stores? because those stores need a time to grow and want some special look to meet their customers needs and trusts.

Harmony icon
Canada
14 days using the app
Mailmunch replied March 10, 2021

Hi Harmony icon, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.co".

February 9, 2021

I use this app for email capture and to offer coupon discounts!! I had a little trouble getting it set-up but customer service was great in helping everything run smoothly.

Red Pianist's Closet
United States
17 days using the app
Mailmunch replied March 10, 2021

Hi Red Pianist's Closet, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.co".

February 7, 2021

This app has been so helpful and easy to use; I was able to put together my newsletter announcement in a very short period of time. I would recommend others!

Urban Botanika
United States
8 months using the app
Mailmunch replied March 10, 2021

Hi Urban Botanika, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.co".

February 4, 2021

I just created my landing page. The steps were easy yo follow. I'm happy to find an app that will securely gather the emails for the customers.

KingdomKeyzApparel
United States
About 1 month using the app
Mailmunch replied March 10, 2021

Hi KingdomKeyzApparel, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.co".

February 2, 2021

I just set this app up for email subscribing and it was pretty simple to setup. The basic package is just that...basic. It's ok so far though.

Desiree's Closet Boutique
United States
42 minutes using the app
Mailmunch replied March 10, 2021

Hi Desiree's Closet Boutique, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account by clicking on the Live Chat option or by emailing us at "support@mailmunch.co".