Mailchimp Forms , 1,491 reviews

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with Shopify, and excellent customer service. They find it easy to set up and value its features like pop-ups, email sign-ups, and social media links. The app is recognized for boosting traffic and conversions, expanding email lists, and managing marketing effectively. Merchants also commend its customization options for forms and emails, and its reporting feature for tracking email activity. Its speed, reliability, and problem-solving capabilities are also highly praised.

March 5, 2018

This app was recommended to me by a friend. I look forward to having much success with using it. Thanks.

Outdoor Safari
United States
5 days using the app
Edited January 16, 2019

65.00 a month!! For what?? Not happy with the charges or service. Want my money back. Please contact me and help take care of this problem! I did not agree to pay that much and that's not what the services offered say. You way overcharged us!

DirtySouthVintage.com
United States
3 months using the app
February 28, 2019

I used this app to flourish my business.it works best to connect you with the customers.i really love it.

themasonicworld.com
Canada
5 days using the app
November 16, 2018

I just started a Shopify store and was advised to use MailChimp. It was not hard to set up. I am new to this so ask me later about the rest.

Marie Fisher...Works
United States
2 months using the app
Edited January 28, 2019

Downloaded this app, Easy to use and follow . Still learning how to use all the features but so far so good!

Modest Trends
United Kingdom
2 months using the app
February 11, 2019

great for first time users. I don't like that your review submits you to right a 100 characters min it makes you want to disregard review

Guess what i am thinking
United States
2 months using the app
March 5, 2019

it was so important for me to get the popup form... simple, efficient and free... just a great app!

Vintage Fakes - Bigiotteria e Accessori d'Epoca
Italy
5 days using the app
May 4, 2019

This is my first time using this app. I was told this app you help me with gather emails for promotion.

Kpick Boutique
United States
2 months using the app
Edited August 14, 2019

I am not 100% sure what is going wrong as I am simply trying to active the the form as soon as someone visit the website and a form pops up to ask to join our newsletter but when I am going on my website I can't see anything like that. Strange. Sometimes it works on it's own but most of the time nothing appears.

I am still discovering this app but I think it can't do really much in free plan.

Grand Life Shop
United Kingdom
4 months using the app
Mailmunch replied August 17, 2019

Please refer to the following support article for testing the form on your store and ensuring that your form is working as it should. If you face any issues, please create a support ticket with us through your MailMunch account.

https://help.mailmunch.com/hc/en-us/articles/207169999-Form-is-not-showing-up

July 23, 2019

Great app but my landing page isn't optimized for mobile phones and it's impacting conversions. I've sent a help request but haven't heard back yet.

whitewolfandco
Australia
4 months using the app
Mailmunch replied July 26, 2019

Extremely sorry for the inconvenience and the delayed response. Can you please check your inbox for our reply for more on the issue you are facing?