Mailchimp Forms , 1,484 reviews

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
October 8, 2020

The app is pretty intuitive, but very limited in the free edition. They hound you for a review using the exact same type of things you can use their app for, so I guess it works. The problem is, I am only writing this review so that popup doesn't keep coming back.

Sahm's Restaurant Group
United States
Time spent using app: About 5 hours
Mailmunch replied October 12, 2020

Hi Sahm's Restaurant Group, That is not our intention and I will have this issue looked into. If you require any assistance with your Mailchimp forms by Mailmunch app, please reach out to us through your account.

Edited October 13, 2020

I've had some issues while setting up the app but thankfully the support team could promptly help me out! Thanks a lot, guys!

Foodie for Health
United Kingdom
Time spent using app: Over 1 year
Mailmunch replied October 12, 2020

Hi Foodie for Health, We apologize for any inconvenience. What you are suggesting should not be the case. I have looked into your account have resolved this issue. Please check and confirm if that is the case.

October 8, 2020

Customer help is excellent. Just started using it now, and so far so good. looking forward to see how much this increases our conversion

P O D U R
United Kingdom
Time spent using app: About 2 years
Mailmunch replied October 12, 2020

Hi, We appreciate the nice review you have left us. If you require any further assistance, please feel free to reach out to us at any time.

October 7, 2020

I've just had it for a day, but it's amazing, so far. Simple and intuitive. Thank you for your delicate work.

ismyword
Spain
Time spent using app: About 2 months
Mailmunch replied October 12, 2020

Hi, We appreciate the nice review you have left us. If you require any further assistance, please feel free to reach out to us at any time.

October 6, 2020

Customer service is outstanding! I am a novice when it comes to understand how "things" work. I never felt stupid in our conversation as the guidance was held clear and helpful.

Soul of Jiva
Sweden
Time spent using app: Over 1 year
Mailmunch replied October 12, 2020

Hi Soul of Jiva, We appreciate the nice review you have left us. If you require any further assistance please feel free to reach out to us.

Edited October 1, 2020

This app is very difficult to operate on a IPhone. Almost impossible to fully operate. Which sucks

QueensHairNBeauty.com
United States
Time spent using app: 5 months
Mailmunch replied October 12, 2020

Hi QueensHairNBeauty.com, We apologize for the inconvenience you had to face. For optimal user experience, please access your Mailmunch account on a work machine. I have also relayed your feedback to my engineering team to make our web app more mobile-friendly.

Edited October 1, 2020

THE WORST CUSTOMER SERVICE - I have paid for a premium service and we can't even tweak the templates to match our website theme - so I submitted to there design team - I have sent form back 3 times for corrections - we haven't even setup the welcome pop up because they can't centre the text - it's been 2 weeks & I'm done - my patience has run out - they were very quick to take my money - - - - - - - I replied to your chat over 30 minutes ago & NO response - the last email was from Bill Tue, Sep 29, 2020 5:55 pm agreeing the work that you sent to me was horrible ------ still no help, no email & it's the end of 2nd business day - beyond BAD

No Worries
United States
Time spent using app: About 1 year
Mailmunch replied October 1, 2020

Hi Jill, We are extremely sorry for the inconvenience you had to face. Jessica reached out to you earlier regarding the resolution of this issue. Can you please check if you've received an email from Jessica or a message on our live chat from Alex so we can make sure that this issue is resolved and everything is setup as per your requirements?

September 30, 2020

I absolutely love MailChimp! I've been through a couple email list apps and this is by far the BEST!

Flourish The Frame
United States
Time spent using app: Over 1 year
Mailmunch replied October 1, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your Mailchimp forms by MailMunch account.

September 28, 2020

Love this app easy to use just click and follow along. other apps should take note everything should be this simple

Raven And Woolf
United States
Time spent using app: About 2 months
Mailmunch replied October 1, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your Mailchimp forms by MailMunch account.

September 24, 2020

not enoth forms for free accounts!!! if you would add more free forms then it would be a better option.

Whimsical jewles llc
United States
Time spent using app: About 1 month
Mailmunch replied October 1, 2020

We appreciate the nice review you have left us. If you have any questions, please feel free to reach out to us through your Mailchimp forms by MailMunch account.