Mailchimp: Email & SMS

Mailchimp: Email & SMS

Free plan available
Rating (3.3)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

November 28, 2018

Languages

English

Works with

QuickBooks Online, Smile.io, Mixpanel, Yotpo, Privy, MailMunch

The email marketing platform that recommends ways to improve content, targeting, and automations.

Mailchimp is an email marketing and automation platform used by entrepreneurs to build their brand – and their business. Our precision-targeted emails, expert insights, and powerful marketing CRM give you everything you need to scale up and sell more. Get started to see how Mailchimp can supercharge your growth for less. This integration works with Shopify online store and POS

Mailchimp is an email marketing and automation platform used by entrepreneurs to build their brand – and their business. Our precision-targeted emails, expert insights, and powerful marketing CRM give you everything you need to scale up and sell more. Get started to see how Mailchimp can supercharge your growth for less. This integration works with Shopify online store and POS more
  • Launch email automations like abandoned cart, welcome, and re-engage customers.
  • Access your creative assets in Content Studio for instant reuse across channels.
  • Make AI-powered improvements to your copy and imagery with Content Optimizer.
  • Leverage insights powered by data from millions of campaigns in your industry.
  • Pop-up forms and landing pages come pre-built and ready to publish in seconds.

Email marketing features

  • Campaign types: Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Follow-up emails, Forms, Landing pages, Newsletters, Pop-ups, Price drop emails, Product recommendations, Promotions, SMS campaigns, Social media, Surveys, Upsell emails, Welcome emails, Win-back emails
  • Managing campaigns: A/B testing, AI generation, APIs and webhooks, Analytics, Automations, Bulk editing, Consent collection, Custom code, Custom fonts, Editor tool, Email capture list, Email domains, Geo location, Import and export, Insights and tips, Localization, Reporting, SMS capture list, Segmentation, Tagging, Targeting, Templates, Tracking, Translation, Triggers and rules

Pricing

External charges may be billed by Mailchimp separately from your Shopify invoice. Learn more

Free

Free

  • Email
  • Marketing CRM
  • Creative Assistant
  • Sign Up Forms
  • Landing Pages
  • Social posting
  • Facebook ads
  • Instagram ads
  • Postcards
  • Domains
  • & more

Essentials

$13/month

Starts at $13

  • Everything in Free, plus:
  • Email Templates
  • Multi-Step Journeys
  • A/B Testing
  • 24/7 Email & Chat Support
  • Up to 50,000 contacts
  • Free Trial

Standard

$20/month

Starts at $20

  • Everything in Essentials, plus:
  • Customer Journey Builder
  • Send Time Optimization
  • Behavioral Targeting
  • Up to 100,000 contact
  • Free Trial

Premium

$350/month

Starts at $350

  • Everything in Standard, plus:
  • Advanced Segmentation
  • Multivariate Testing
  • Unlimited Seats & Role-Based Access
  • Phone Support
  • Unlimited contact

Free

Free

  • Email
  • Marketing CRM
  • Creative Assistant
  • Sign Up Forms
  • Landing Pages
  • Social posting
  • Facebook ads
  • Instagram ads
  • Postcards
  • Domains
  • & more

Essentials

$13/month

Starts at $13

  • Everything in Free, plus:
  • Email Templates
  • Multi-Step Journeys
  • A/B Testing
  • 24/7 Email & Chat Support
  • Up to 50,000 contacts
  • Free Trial

Standard

$20/month

Starts at $20

  • Everything in Essentials, plus:
  • Customer Journey Builder
  • Send Time Optimization
  • Behavioral Targeting
  • Up to 100,000 contact
  • Free Trial

Premium

$350/month

Starts at $350

  • Everything in Standard, plus:
  • Advanced Segmentation
  • Multivariate Testing
  • Unlimited Seats & Role-Based Access
  • Phone Support
  • Unlimited contact

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

528 reviews

Overall rating
3.3
Counts per rating level
  • 58% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 22% of ratings are 1 stars
February 17, 2024

Used Mailchimp for years. It's expensive but very helpful. With the ability to sync the users' activities on the website, it help to tag and classify users more effectively and accurately.

Quictent
Hong Kong SAR
Over 2 years using the app
Mailchimp replied February 21, 2024

Thank you for the feedback! We're glad it's making the ability to sync easier.

February 25, 2024

Terrible - it schedules some emails, but not others. Doesn't send the scheduled ones when they're required and also sends abandon carts emails when the customer has already made a purchase, despite all the flows being set up correctly. Would NOT recommend it.

The Weft
Australia
About 4 years using the app
Mailchimp replied February 28, 2024

Thank you for the details! We'd like to have our Support team take a look at this with you and see what's going on. Email ecommappsupport@mailchimp.com with these details and they'll follow up.

January 18, 2024

I'm getting started slowly but find it easy to navigate. I recognize the possibilities are endless. I look forward to growing and improving my business with Mailchimp. Thank you!

Knox Mountain Pottery Works LLC
United States
7 months using the app
February 15, 2024

I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.

G-Unit Brands, Inc.
United States
Almost 5 years using the app
Mailchimp replied February 21, 2024

Hey there! Our Support team can help look over this with you. Email ecommappsupport@mailchimp.com and they'll take a look and follow up with you.

February 14, 2024

Contacted support to help change my audience for a sign up form.

They told me to delete the app and reinstall it.

Did that and since then I haven't been able to install the app.

Spent countless hour trying but finally they said contact Shopify.

I did and Shopify said the same.

If I knew Mailchimp customer support would say to delete and then I cant install, I wouldn't have......

Delay my email marketing by a ton.

2XSR
Canada
Almost 4 years using the app
Mailchimp replied February 15, 2024

Thank you for these details. We've located your ticket number and we're passing along this feedback to the team to ensure a smoother experience in the future.

About this app

Launched

November 28, 2018

Languages

English

Works with

QuickBooks Online, Smile.io, Mixpanel, Yotpo, Privy, MailMunch

Built by Mailchimp

About Mailchimp

3.3 average rating

5 years building apps for the Shopify App Store

675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA, 30308, US

Support

Send a message

ecommappsupport@mailchimp.com

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