Reviews (1,791)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

October 1, 2017

I am still in my trial period, but this may be just the tool I have been looking for. I had one simple hiccup and it was taken care of by support in less than an hour, looking forward to the possibilities!

Rickshaw Journey
United States
10 months using the app
June 7, 2022

it was easy to access from the app. the person was beneficial in providing a solution to my problem.

Cantafio Sales
Canada
10 months using the app
Shopify replied June 7, 2022

Thanks for your review!
Glad we were able to help with your query 😎 Our Support team is available 24/7, please reach out anytime!

Nikki

May 12, 2022

This app is insane. Not only does it help manage our inventory on eBay, but it helps with managing our sales limit on eBay. The support is fantastic, I can highly recommend it.

2ndhnd.com - Quality Office Furniture
United Kingdom
10 months using the app
Shopify replied May 12, 2022

Thanks for your recommendation!
Wow - we love 'insane' 😁 So happy to be working with you and ensuring all your inventory is well managed on eBay. Please reach out anytime 😎

Nikki

April 29, 2019

easy to use once you get used to the "excel style" layout. for the most part the app syncs and lists things superbly and would recommend.

for the price, the pros outweigh the couple annoying cons that we've experienced thus far.

Alpine Start Outfitters
Canada
10 months using the app
August 16, 2022

I am new to Codisto and while setting up products on Amazon.com realized that they have great customer support!

Altuzarra
United States
10 months using the app
Shopify replied August 17, 2022

Thanks for your review!
Great to have you on board! We love our support too 😎 They are available 24/7, please reach out anytime!

Nikki

Edited September 18, 2023

Just got set up with this app, felt a little daunted at first, but with the help from Mark L, it was easier, his knowledge of Ktype data was second to none, appreciated his time and patience, outstanding customer service 10/10

Van Breakers
United Kingdom
10 months using the app
Shopify replied November 3, 2022

Thanks for your review!
John will be thrilled with your comments 😎 We are delighted to have you on board, be sure to reach out at anytime!

Nikki

Edited July 12, 2019

An absolutely first class application backed by equally good customer support. We manage nearly 50k products from Shopify to eBay along with several hundred orders a week back into Shopify and Codisto does this seamlessly. I can’t recommend the product highly enough!

Simply Car Parts
United Kingdom
10 months using the app
Edited August 2, 2023

Works a lot better now the app follows Shopify design guidelines. The new pricing structure is a lot clearer.

There are a few things which could use some improvement.

---Amazon---
1. Variants are too dependent on their parent for key information.

Amazon treats each variant as a stand-alone product. When sending listing information for variants there is not enough flexibility to alter specific attributes for each child.

Example: Item Package Quantity is set on a parent level. However, our variations include 'pack sizes' offering a discount when ordering multiple items. It would be preferred to set this attribute on a variant level.

Another example: Bullet points are set on a parent level. For variants like 'StyleName' we may want to enter unique bullet points at a variant level to highlight key features of that specific variant.

2. Variations can only be mapped to the exact value & layout from Shopify.

For some of our products, we need to map variation values to specific amazon friendly values. For example: 'ItemPackageQuantity-Color' variation. In our store, we call the value 'Blue / Pack of 1'. However, Amazon requires '1 / Blue'. The only way to achieve this is to reorder the variations in Shopify and change all the values to Amazon-friendly ones.

This was done very well in Amazon by Codisto. You simply entered the variation values on each child before creating the variation. I don't know why the app is trying to map from Shopify. It's more complicated than it needs to be and causes issues. Just let us enter the values manually on a child level.

-- eBay --
1. Variation problems

eBay does not allow a variation layout to be changed once the listing is created. This causes problems when you need to rearrange values to meet Amazon's guidelines. This would be solved if we could manually map the Amazon values as mentioned above.

Or even better, if eBay variations could be joined together under one variation heading.

For example:
Variation Name: 'Choose Options:'
Values: 'Pack of 1 / Blue', 'Pack of 2 / Red'.

Many other integrations offer this to prevent eBay errors when adding or removing variations.

-- Bulk Edit --
1. There is no way to bulk edit to 'blank'. Sometimes I'd like to simply unset a value. Not all values are required by Amazon.

2. Sometimes I would like to override mapping on a specific value on a specific product without having to unmap every product. Instead of a strict 'map to value', could there be a 'default to value'.

3. Coloured Columns: The colours on Codisto were helpful to find the right column, especially when you are working with so many of them. Setting column colours is something that should be available across Shopify.

4. Bulk editing variant. There is currently no way to bulk edit variants. This means you have to painstakingly click through each one to check values and alter them. Which is made worse by my next point.

-- General --

1. The loading times are quite slow between pages. This means when you are working on your entire catalogue you spend more time loading pages than making edits. Especially on variants. This would be much improved if variants could be bulk edited.

-----

Overall, I'm looking forward to seeing how the app improves now it's part of Shopify. I just hope that the customer service live chat remains funded as it's really fast and helpful. Additionally, I'm really hoping this doesn't become another third-party marketplace app which Shopify discontinues.

Etree
United Kingdom
10 months using the app
Shopify replied January 25, 2023

Thanks for your feedback,
We would appreciate the opportunity to resolve the issues you have raised and have reached out to you directly.
It is possible to set the variation theme and bullet points are assigned on the product level, which means the variations will use the data assigned on the product level.

Nikki

March 27, 2019

Codisto are one of the few apps that actually work. Their support team are always there to help as well and I have no issues recommending them to others.

The Hippie House
Australia
10 months using the app
April 8, 2019

Pretty good app.

Pros: When your FBM order fulfills in Shopify, it notifies Amazon and fulfills on Amazon on autopilot.

Cons: You have to manually "send" the order from Codisto to Shopify for your FBM orders. (you can choose to auto send everything, but then all your FBA orders would flood your store).

Tree Tribe
United States
10 months using the app
Shopify replied April 10, 2019

Thanks for your review - FBA/FBM order settings were on the roadmap and have just been released :)