Reviews (1,969)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

October 16, 2019

I use this app to synchronize my shopify store with Amazon.com. Whenever I have a problem, the support team is always very helpful. Any issue I've had has been resolved very quickly. That being said, this app runs smoothly and I highly recommend it.

Ovidis Adaptive Wear
Canada
5 months using the app
May 28, 2023

Joy V was very helpful with all my questions trying to add a product to amazon. Great communication and great service.

Thanks

The Skateboard Shop
Australia
5 months using the app
Shopify replied June 5, 2023

Thanks for your review!
Joy will be thrilled with your comments :) Glad we were able to resolve your issue quickly. Please reach out anytime.

Nikki

October 3, 2023

Thank you, good service for our business. I will work with you more in the future

Cửa hàng của tôi
Vietnam
5 months using the app
January 8, 2023

Super schnelle Hilfe.
The support is very friendly and really fast!
Thank you for this. It saved my day

TAgio
Germany
5 months using the app
April 18, 2024

App and its processes aren't complete, refunds, returning items, and others

Sol Alpaca USA
Canada
29 minutes using the app
Shopify replied April 21, 2024

Thanks for your feedback,

We have reached out directly to gain more details of your issues, and to offer an onboarding session.

Nikki

Edited November 15, 2019

The experience I had today with John has been outstanding. The service of back/forth emails to ensure would be a good fit with Joy was outstanding.

Swimsale.com
United States
5 months using the app
Shopify replied March 11, 2019

Thank you for your review and apologies for the problems you experienced. Amazon can sometimes be challenging to list on if the data in your Shopify catalog doesn't match the format Amazon is wanting. That said, I agree support could have been clearer on this occasion to avoid you becoming exhausted. We will do our best to ensure support agents are fully clear on how to succinctly help with the Amazon errors you were being presented with.

To be clear on the plan upgrade - you were not being asked to upgrade to paid, only to select a plan during trial which increases the listing allowance during trial that's all. Again, apologies if this wasn't clear.

September 28, 2023

What a wonderful experience working with these folks and my own personal helper. she taught me so much. I'm a believer!

Integrity Wigs
United States
5 months using the app
Edited August 18, 2020

This app does all it says and is perfect for all the sellers looking to widen for ebay. And support is awesome too!

Jabbaduu
Finland
5 months using the app
January 18, 2023

Excellent customer service! Mark was very patient & professional and thorough. I am new to this process and Mark walked me through patiently. Thank you!

Smooch Online
United States
5 months using the app
Shopify replied January 19, 2023

Thanks for your review!
Mark will be thrilled with your comments and glad he could walk you through the process :) Our team will take all the time they need to get you up and running! Please reach out anytime!

Nikki

Edited December 2, 2021

This is the Ebay listing software I was looking for.
It has good UI.
Listing on ebay without any software is very annoying unless you only have few.
Use this program.
Thanks!

JPAK CO
United States
5 months using the app
Shopify replied December 9, 2021

Thanks for your review!
We are so pleased our app has given you the listing software you were looking for 😎 Your recommendation is really appreciated!
We are available 24/7 please be sure to reach out.

Nikki