Reviews (1,791)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

November 15, 2022

Ich bin noch bei der Einrichtung. Immer wenn mal eine Frage auftaucht kann man 24/7 den Support per Chat erreichen, und die Leute dort sind fähig und können meist schnell weiterhelfen. I am busy pushing a lot of listings to eBeay in these days. I had more than one great support experiences with Jae, Mary-Grace and Ice. They know what they do. I will stick with this app for shure!

Tiefenlinie
Germany
3 months using the app
Shopify replied November 24, 2022

Vielen Dank für Ihre Bewertung!
Es ist großartig zu hören, dass Ihre Erfahrung mit unserem Support-Team positiv war! Sie werden von deinen Kommentaren begeistert sein 😁
Bitte melden Sie sich jederzeit!

Thanks for your review!
It's great to hear your experience with our support team has been a positive one! They will be thrilled with your comments 😁
Please reach out anytime!

Nikki

October 10, 2022

Still working through the app, but the customer service so far has been great. having some issues linking google but time will tell.

RCS Headquarters
Australia
3 months using the app
Shopify replied October 15, 2022

Thanks for your review!
We are happy to have you on board and our support team is available 24/7, please reach out anytime!

Nikki

July 16, 2021

The app works really well - though I had a lot of trouble with Amazon - the support was excellent and I only wish I had asked for help sooner! Highly recommended

Cosy Cabins
United Kingdom
3 months using the app
January 10, 2023

Very professional and helpful. Totally 10 stars service! Save us lots of time. Hope they can develop more apps^.^

Love Print & Free shipping NZ
New Zealand
3 months using the app
November 5, 2022

Great live customer support. They were very helpful. Quick and easy to use basis of support. Will always be using this support system.

designsbyneha
United States
3 months using the app
Shopify replied November 17, 2022

Thanks for your review!
We're glad to have you on board and happy your experience with our support team was a positive one! Please reach out anytime!

Nikki

August 24, 2018

The best app for amazon and ebay listing. They are very cooperative and very helpful. Highly recommended.

Coolshoppingnow
Australia
3 months using the app
October 17, 2023

I wouldn't say that Codisto was perfect or a 5-star app, but Marketplace Connect should have never been released in the stage that it is currently in. I have attempted to submit ~5 new products with multiple variants to Amazon through Marketplace and haven't been successful once. There is always an issue and customer support just provides me with the error codes and no real solutions. The app can't find matching SKUs, variants aren't paired together on Amazon, and missing mapping fields cause errors but aren't updatable to name a few.

Slumber Cloud
United States
About 2 months using the app
Shopify replied October 23, 2023

Thanks for your feedback,
We have reached out and would really like to help. We can walk you through the process to show you how to resolve the errors from Amazon, our support is available 24/7.

Nikki

October 24, 2018

Everything is working as it should and the support is great. I am now selling on Ebay. Thank you guys.

BALOO SPIELE
Germany
3 months using the app
March 11, 2021

John was fantastic to deal with. We have been using codisto for years and the support is awesome. We love the templates we can use to make our products stand out. Thanks again Codisto Team!

Just Jap
Australia
3 months using the app
May 18, 2023

That's so useful. It's a little bit complicated to define, but the helper was great. I would recommend this app to others.

SoftSteps
United States
3 months using the app
Shopify replied May 18, 2023

Thanks for your review and your recommendation!
It's always nice to hear our support team were able to help out and resolve issues. Please reach out anytime!

Nikki