Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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Great customer service, Joy V was very professional and help me to resolve my problem, thank you very much.
Thanks for your review!
Joy will be thrilled 😎 Our support team is available 24/7, please reach out anytime!
Nikki
I am very pleased with this company/app. Had some issues that all ended up being user errors. I reached out through email and got a response right away and was on a meeting the next day. They were very helpful and spent a lot of time with me making sure all of my concerns were addressed. I would highly recommend this app!!
Thanks for your review!
Your recommendation is so important to us - thanks!
Glad we could address all of your concerns and quickly:) Please reach out anytime!
Nikki
I am new to Shopify, and they made it so clear and easy--teaching me how to connect my Etsy store! Very polite and helpful customer support. I appreciated their patience with me!
Fantastic app and saves so much time! Excellent customer service too. Thank you so much for this service!!
Thanks for your review!
We appreciate "Fantastic app and excellent Customer Support" 😁 You are very welcome and please reach out anytime!
Nikki
This app is very dangerous....i ve had my ebay acount for about 10 years.. and i have a 100% feedback and customer review.. with 5 stars..as soon as i added this app .. ebay suspended my acount. I lost thousands in sales.. this app is dangerous and the people who created it are liars and crooks. And the only reason i put one star for this app is because you cant submit your review without picking a star... do you see how crooked they are.. they deserve -10 stars.
Our app does not cause suspension of eBay accounts. We would not be able to run a business if this was the case. We have direct communication with eBay who inform us that their Trust and Safety team had some concerns with your account. They have reached out to you by phone (no answer) and email. Once you respond they will review your account suspension.
In the meantime, we ask that you amend or remove this review as it unfairly impacts our rating and inadvertently causes potential damage to other sellers looking to solve their multichannel problems.
The support staff is always great with any questions that we might have, so far this app works great!
I had a few issues with my listings and Chloe was super helpful and responsive to get things up and running quickly!
This app is not bad except for double-up listings. When we remove it this app keeps re-adding causing confusion.
Expensive.
Maybe better for busy businesses but not for micro business
I installed this app and struggled a bit with the settings. But thanks to great support and response time i was able to finally make everything work! Amazon & Ebay took a lot of time to set up as well but Codisto have great knowledge of these marketplaces so they could actually help me with the setting up on these places too.
THEY ARE BEYOND AMAZING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! for months i was frustrated with dealing with these platforms..they fixed it all for me Customer service is top notch. Amazing amazing amazing
Thanks for your AMAZING review 😁
We're so glad we have 'removed' the frustration and help resolve your issues.. please reach out anytime.
Nikki