Reviews (1,969)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

Edited October 10, 2024

As a long time user of Codisto I was quite happy with it, and it would have been a 5-star app.
Now, after becoming part of Shopify and rebranded Marketplace Connect, it went down to 1 star.

Functions that we used and need in Codisto have disappeared.
Why can I not work on variants in the bulk edit view?
Why would I have to go through single edit mode to make changes, especially when I need to do them in bulk to many of our listings at a time?

How is it not possible to at least match functionality?

I was hopeful that over time, some of the kinks that Codisto had would get solved after becoming part of the Shopify family, but I could not imagine losing core functions as a result.

Edit:
Support was able to revert me back to Codisto (the original app), which is great and enables me to be able to work again.

I was then asked to please delete my review, which I am willing to do as soon as the problems in the new app/design are gone. Until then, my rating stands that Shopify Marketplace is a sorry excuse in the state that it is now.

Edit 2:
Sadly, we are now forced into the new app.
Still not able to manage variants through bulk edit mode, after over a year.
At this point, all the app does for us is import orders and update inventory on Amazon, and is otherwise useless.
No way to filter for listings where only variants are active, but not the main listing (old Codisto had this)

If I have to manage Listings one by one, I can just do it on Seller Central and don't bother with this mess.

Windows101 BV
Netherlands
Almost 4 years using the app
Shopify replied August 15, 2023

Thank you for your feedback,
We will continue to work on the issues you have raised and notify you once these are done.

Nikki

October 17, 2017

Delivers an easy connection from Shopify to eBay and offers a lot of customisation. Good follow-up.

Seadragon
Australia
3 months using the app
October 30, 2023

The support team is very patient and would gladly help you out down to every single trouble that you might encounter.

Hairydog
Australia
3 months using the app
Edited November 21, 2024

THIS APP CAUSES OVERSELLS ON AMAZON

Ever since Shopify bought Codisto, support has been absolutely terrible. Our latest answer from support is that we have "too many items" for the app to sync from Shopify in less than 24 hours. There is no way to disable certain products, so the app imports every product in the catalog.

Due to the size, the app syncs inventory from every 24 hours, which would be fine, but the app OVERWRITES your Amazon inventory with the previous day's Shopify count, causing items to continuously oversell on Amazon. Our perfect rating on Amazon was slammed due to this apps inefficiency.

Support told us several times that they "implemented a fix", but a different support tech would get back to us and state there "is no fix". When we asked what "fix" was implemented, they asked for a different order to investigate. This went around in circles for MONTHS.

Note that this is NOT supported by Shopify. The support staff told us to "contact Shopify support" to reduce the number of transactions we have on Shopify.

???

Nutmeg Games
United States
Over 3 years using the app
Shopify replied March 14, 2022

Thanks for your review!
We do pride ourselves on our support, it's important our merchants always have someone to reach out to at any time and with the required knowledge, available 24/7 😎

Nikki

June 16, 2020

Good App with GREAT customer service. We have contacted them a few times now about various things. Responses are swift and with easy to follow instructions. Would highly recommend. Many thanks

Board Games UK
United Kingdom
3 months using the app
June 3, 2019

After struggling to find an app that effectively syncs my shopify store romypets to my ebay store I gave codisto a try. It's absolutely brilliant and I have uploaded 500 products already that would have taking me months and months to manually load. You can also change titles no problem to include your keywords for ebay whilst maintaining your shopify store with clean titles. Support is excellent as well

romypets
United Kingdom
3 months using the app
May 29, 2020

This app is very helpful and easy to use. The support service also pretty good anh quick as well. I'm satisfied! Highly recommend.

CN89
Canada
3 months using the app
December 16, 2022

#1 to me, very easy to use, prices higher than others but you got what you pay for..and 24 hours chat support.

Assureify
United States
3 months using the app
Shopify replied December 20, 2022

Thanks for the #1 vote 😃
Yes we have 24/7 support via our chat portal and competitive pricing plans that can be upgraded or downgraded at any time to support seasonal peaks and troughs. Please reach out anytime!

Nikki

October 10, 2023

The ease of onboarding new partners was frankly a little stunning. All of a sudden I'm selling in a category I had no intention of entering and making sales with a partner all the way across the country.

Broomfitters
United States
3 months using the app
February 11, 2020

Great support who are always quick to help, great app which makes the whole process very seamless. Highly recommend.

EZ Organic Shop
Australia
3 months using the app