Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.
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I found the customer service to be exemplary. They are super quick to reply by e-mail to a help ticket or question, and quick to resolve some of the issues we were having as a beginner.
I'm so happy we chose Codisto to sync our Amazon listings to our fulfillment center so a big thank you to Ian and the rest of the team at Codisto! We are happy you are part of the Cook Real Mexican family.
No problem recommending them - cheers!
Thanks for your review!
We are so glad you have had a positive experience reaching out to our support team and great to hear you are listing on Amazon!
We are more than happy to be part of the Cook Real Mexican Family :) Please reach out anytime!
Nikki
I mainly use this app for Amazon and eBay to list the products from my Shopify store. Customer service is awesome they usually answer within a few hours and the app, once it is learned saves me so much time definitely five stars!
Honestly any bad reviews on here are due to user error. Yeah it takes time to learn any new software. But if you put the time in to learn it in to use it I will definitely pay off at the end.
I've tried a few other ones and this is by far the one that you must use if you want to list on both sites... you will save so much time, trust me :-)
This app syncs our Shopify Inventory to Amazon to make it easy to manage our inventory. The support is very helpful!
Thanks for your review!
Sync and Support! 😎 We appreciate your feedback and glad our support team were able to help. Please reach out anytime,
Nikki
Dear Ronel is the super helper. his explanation is excellent. i have understand him very easy and he solve the issue with out confuse
Thanks for your review!
Ronel will be "super" overjoyed with your comments 😎 We are available 24/7 please reach out anytime!
Nikki
Endlich gefunden. Nach einer anstrengenden Appsuche, habe ich zuletzt diese hier getestet und zum Abo gemacht. Drei Optionen überlassen mir die Wahl, wie ich meine Produkte am liebsten zusammen stelle. Andere hatten dies Option nicht.
Außerdem konnte ich mich vollends auf die Hauptaufgabe konzentrieren, weil keine lästigen Produktlimits bestehen und ich nicht zu einem Tarifwechsel genötigt wurde. Klasse!! Die Maske ist selbsterklärend. Der Support hat sofort live geholfen bei einer Frage. Die Ebay Stückzahl kann automatisch heruntergebrochen werden, damit keine Limitierung unnötig beantragt werden muss. Ehrlich währt am längsten: Einziges Manko, wenn man einen kleinen Bildschilm hat.
Vielen Dank für Ihre Bewertung!
Wir freuen uns sehr, dass du endlich die richtige App für dich gefunden hast 😎
Unser Support-Team steht Ihnen jederzeit zur Verfügung, um Ihre Fragen zu beantworten. Bitte wenden Sie sich jederzeit an uns!
Thanks for your review!
We are so glad you have finally found the right app for you 😎
Our Support Team is always on hand to take your questions, please reach out anytime!
Nikki
great app and great customer service!! I recommend this app as it has easy bulk listing feature, and it allows for order management via shopify
Thanks for your review!
Our Codisto XpressGrid™ for bulk editing is certainly one of our premium features in our app and unique to Codisto. It lets manage all of your listings in one place and has powerful filter options.
Our Support Team are available 24/7, please reach out anytime!
Nikki
Reliable and strong customer support from the whole team. Some limitations however overall great app!!
Just want to give a shout out to Rain and the rest of the Codisto team. App is super easy to use and the support is top notch.
Thanks for your review!
We are so happy this has been "easy" for you and you have been able to reach out to the Support team (Rain will be thrilled) 😎 Pleas reach out anytime!
Nikki
Customer Service was great when I was having channels issues and I have been able to uploaded over 1,000 products and sync them to multiple channels in next to no time.
Thanks for your review!
Syncing over 1000 products in next to no time 😎 This is great news and so happy we could help. Please reach out anytime!
Nikki
Here we go again, couldnt understand why my sales on Amazon had dropped massively only to find that my variations on the products werent listing even though the app said there were no errors. I cant imagine how many £1000s i have lost , as always they have told me its Amazon to blame 16/11/2020. Our best selling item is no longer listing properly on amazon, Codisto have now said it must be my fault or Amazon (usual excuse) as they cant get it to work either , What is the point of this software please tell me!!!!!! 29/03/2019
Again more problems on Amazon. today was a catastrophic failure of Codisto with most of my listings either having no price, wrong price, wrong photo or wrong description, this error seems to have coincided with a new update today . I was told 7 hours ago it was fixed and it wasnt and now i cant get any replies. I now have an Amazon business that has totally wrong data on most of my listings I am always shocked how fast i must reply to my customers but how slowly shopify app developers reply to questions, i really think that to sell apps on shopify they should guarantee a reply time of atleast 1 or 2 hours , or better still they should have a live chat works great with ebay but so many problems with listings on Amazon , constant errors that cant really be explained properly. If it worked on amazon as well as ebay i would give it a 5 and therefore really isnt worth the money they are charging
Thank you for your review, and for continuing to use our Codisto App.
We are currently investigating your ticket request and will respond as soon as our findings are complete. We apologize if you feel this is being delayed, this is not our intention.
Please reach out to us anytime if you have additional questions.
Nikki
Thank you for your review. Apologies that you have experienced delays in support responses. We do offer live chat when agents are available and generally our support time is very prompt (as evidenced by many positive reviews about the quality and speed of our support). However, we acknowledge that at times, due to volume, responses can be slower than desired. The app has been a huge success and we are actively training new support staff to meet the growing demand. We apologise again and thank you for your patience at times in responding to support queries.
Amazon can sometimes be challenging if Shopify data doesn't match the structure that Amazon require. Codisto already contains many automated elements that solve problems listing on Amazon (unknown by many users). Whilst merchants will still be required to provide and amend data in certain cases, we are continuing to improve the product to automate as many Amazon requirements as possible.