Reviews (1,791)

Overall rating
4.3
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.

June 29, 2022

Endlich gefunden. Nach einer anstrengenden Appsuche, habe ich zuletzt diese hier getestet und zum Abo gemacht. Drei Optionen überlassen mir die Wahl, wie ich meine Produkte am liebsten zusammen stelle. Andere hatten dies Option nicht.
Außerdem konnte ich mich vollends auf die Hauptaufgabe konzentrieren, weil keine lästigen Produktlimits bestehen und ich nicht zu einem Tarifwechsel genötigt wurde. Klasse!! Die Maske ist selbsterklärend. Der Support hat sofort live geholfen bei einer Frage. Die Ebay Stückzahl kann automatisch heruntergebrochen werden, damit keine Limitierung unnötig beantragt werden muss. Ehrlich währt am längsten: Einziges Manko, wenn man einen kleinen Bildschilm hat.

0815 store
Germany
2 months using the app
Shopify replied June 29, 2022

Vielen Dank für Ihre Bewertung!
Wir freuen uns sehr, dass du endlich die richtige App für dich gefunden hast 😎
Unser Support-Team steht Ihnen jederzeit zur Verfügung, um Ihre Fragen zu beantworten. Bitte wenden Sie sich jederzeit an uns!

Thanks for your review!
We are so glad you have finally found the right app for you 😎
Our Support Team is always on hand to take your questions, please reach out anytime!

Nikki

February 22, 2022

great app and great customer service!! I recommend this app as it has easy bulk listing feature, and it allows for order management via shopify

SimaMart
United States
2 months using the app
Shopify replied February 24, 2022

Thanks for your review!
Our Codisto XpressGrid™ for bulk editing is certainly one of our premium features in our app and unique to Codisto. It lets manage all of your listings in one place and has powerful filter options.
Our Support Team are available 24/7, please reach out anytime!

Nikki

Edited January 2, 2019

Reliable and strong customer support from the whole team. Some limitations however overall great app!!

ozdingo
Australia
2 months using the app
December 6, 2022

Just want to give a shout out to Rain and the rest of the Codisto team. App is super easy to use and the support is top notch.

Maison de Kingsley Couture Harmonie et Fureur Spain
United States
2 months using the app
Shopify replied December 15, 2022

Thanks for your review!
We are so happy this has been "easy" for you and you have been able to reach out to the Support team (Rain will be thrilled) 😎 Pleas reach out anytime!

Nikki

February 22, 2022

Customer Service was great when I was having channels issues and I have been able to uploaded over 1,000 products and sync them to multiple channels in next to no time.

North Coast Sales and Maintenance
United States
2 months using the app
Shopify replied February 24, 2022

Thanks for your review!
Syncing over 1000 products in next to no time 😎 This is great news and so happy we could help. Please reach out anytime!

Nikki

February 7, 2019

Very easy to use and excellent customer support. Has saved me a ton of time vs doing a manual upload to Amazon or eBay. Very efficient app.

www.allprintheads.com
United States
2 months using the app
September 25, 2022

Codisto support assured me that that they had fixed and earlier problem and that Pryce Sync for Walmart could be turned off. After months of back and forth with support and countless hours of testing different options, they could not find a solution and not even an apology for the wasted time was offered. If they had just acknowledged that it didn't work from the beginning, I would not be leaving this negative feedback. But they just kept insisting that it did it work, probably thinking that I would just let it go. At first they blamed Walmart for it, telling me to disconnect their app and test. I did, I tested for a week and reconnected. It was not Walmart's fault. Their solution is, find another app that can provide a fix for their app. A gigantic waste of time.

SomethingTrendy.com
United States
About 3 years using the app
Shopify replied October 11, 2022

Thanks for your feedback,
We do apologise if this has caused unnecessary frustration.

The price sync is part of the feed and is how our app is designed to work. To overcome this we request the report from Walmart but they cannot provide this within the required time frame.

Nikki

December 18, 2017

I am a new customer of this application and I was so impressed with the customer support and by app itself what it can do.

I have to say that we are in the 30 Day Trial period and when we need help to set it up ... Customer support was just a min away.

I had few question during the setup process and was chatting with Larry Codisto's Technical Support, There were more questions and I asked if I can talk to anyone over the phone so I don't have to do a lot of typing... I was pleasantly surprised a min later I was on the phone with Robert who helped me with the configuration answered all the question and scheduled follow up with me for the next few days.

That's an awesome and incredible customer Service!!!

Keep it up guys....

Great value, Great app, Awesome Customer support

Ethicalhealthsupplements
United States
2 months using the app
September 13, 2022

used messenger to get help about updating the condition of my items on ebay. John did a good job answering my questions, even sent me screen shots to help.

Alaskan Dames
United States
2 months using the app
January 10, 2019

This app has saved me a lot of stress within a very short period. Still on my 30 days trial period but I am definitely going to buy when my trial period ends. Customer service was very prompt in solving my problem. Finally, I got what I really want for my eCommerce biz after.

Afrinspiration
United States
2 months using the app