Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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"Amazing support! 5 stars ⭐⭐⭐⭐⭐" "Amazing support! 5 stars ⭐⭐⭐⭐⭐"
"Amazing support! 5 stars ⭐⭐⭐⭐⭐" "Amazing support! 5 stars ⭐⭐⭐⭐⭐"
Wow! Thanks for your review!
I think you have said it all - 5 stars to our support team! :) Please reach out anytime, the team is available 24/7.
Nikki
App used to replace the legacy Shopify Ebay App.
My initial questions were answered quick and correctly and when an issue arrised (missing item specifics) the team was resolving this too.
Support is available all times and very helpful.
I've been using this app for a couple of months now. It was easy to setup, and any questions I had were answered by support very quickly, even on a Saturday, which was very impressive. I use it to connect eBay and Amazon with my Shopify store. Stock is kept in sync across all platforms and my orders all come into Shopify for easy processing. A great app, if you need to do this in your store.
Great customer service, Joy V was very professional and help me to resolve my problem, thank you very much.
Thanks for your review!
Joy will be thrilled 😎 Our support team is available 24/7, please reach out anytime!
Nikki
I am very pleased with this company/app. Had some issues that all ended up being user errors. I reached out through email and got a response right away and was on a meeting the next day. They were very helpful and spent a lot of time with me making sure all of my concerns were addressed. I would highly recommend this app!!
Thanks for your review!
Your recommendation is so important to us - thanks!
Glad we could address all of your concerns and quickly:) Please reach out anytime!
Nikki
Fantastic app and saves so much time! Excellent customer service too. Thank you so much for this service!!
Thanks for your review!
We appreciate "Fantastic app and excellent Customer Support" 😁 You are very welcome and please reach out anytime!
Nikki
The support staff is always great with any questions that we might have, so far this app works great!
I installed this app and struggled a bit with the settings. But thanks to great support and response time i was able to finally make everything work! Amazon & Ebay took a lot of time to set up as well but Codisto have great knowledge of these marketplaces so they could actually help me with the setting up on these places too.
A simple problem of adding our Google Merchant account to Codisto has cost us hours or time and $100's of dollars due to Codisto support messing up. Duplicated orders, duplicated ebay and google merchant accounts in codisto. 2 hours+ lost time and staff having to deduplicate orders in shopify and our fulfilment system
Total disaster.. all we wanted to do was add Merchant center to Codisto. Worse still support really not listening to what we say blindly following their docs without a clue what to do when it goes wrong.. not even an apology!
Day 2 support still blindly followed their docs and ignore the customer , even when i pleaded with them they still took action without consulting us first. Honestly, they have turned into a disaster area!!!
Thanks for your feedback,
We have made some adjustments to resolve the issues you were facing. We have reached out to discuss these further with you, but no response has been received as yet. We would really appreciate the opportunity to ensure all issues are fixed.
Thanks,
Nikki
THEY ARE BEYOND AMAZING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! for months i was frustrated with dealing with these platforms..they fixed it all for me Customer service is top notch. Amazing amazing amazing
Thanks for your AMAZING review 😁
We're so glad we have 'removed' the frustration and help resolve your issues.. please reach out anytime.
Nikki