Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

November 14, 2023

Thank you so much for all your support Joy and his team
AAAAAAA service

Sapphirepal
Australia
About 2 months using the app
Edited September 20, 2019

I installed this app and struggled a bit with the settings. But thanks to great support and response time i was able to finally make everything work! Amazon & Ebay took a lot of time to set up as well but Codisto have great knowledge of these marketplaces so they could actually help me with the setting up on these places too.

The Sofa Store
Sweden
About 2 months using the app
November 17, 2021

THEY ARE BEYOND AMAZING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! for months i was frustrated with dealing with these platforms..they fixed it all for me Customer service is top notch. Amazing amazing amazing

Boardwalk Tee Co
United States
About 2 months using the app
Shopify replied November 21, 2021

Thanks for your AMAZING review 😁
We're so glad we have 'removed' the frustration and help resolve your issues.. please reach out anytime.

Nikki

September 27, 2023

the team at shopify marketplace have gone above and beyond to address any questions or concerns we have had and they have got it sorted and working perfectly for us!

The Boredroom Store
Isle of Man
About 2 months using the app
November 22, 2023

Ask for Carlo he is the best support for this app

Hobby Saguenay
Canada
About 2 months using the app
March 14, 2018

Around 80% of our sales currently come through eBay, with another 15% through Amazon

Coming over from the world of Magento and M2E I needed a solution that would successfully keep everything in-sync.
It was the unreliability of the M2E app on Magento among other things that made me jump ship to Shopify, and we needed a solution that would continue to provide similar functionality.

At first, I found Codisto very confusing - it's a very different way of working for us than we were used to.
However, it's very well documented and the support is absolutely like nothing else I've ever experienced -- seriously, these guys have provided more help during my free trial than M2E ever could be bothered to muster.
They provide true 24/7 support and even coming across a couple of tricky issues that needed referral to the developers were resolved quickly, courteously and with a human touch.

Now after nearly a month of using the app I'm a total convert. For one thing, it actually works and hasn't missed a single order unlike M2E. Plus the advanced stock control features work very very well for quite a few of the items that we sell.

The other member of staff here that also works with products and listings picked up the new way of working very quickly.

I must admit that changing all our eBay templates was daunting, and tweaking it took a bit of effort. It seemed to slightly hit our sales while eBay reindexed our 70+ listings but things seem to be catching up again.
This small pain point is well worth it for the ease of keeping product descriptions and images up to date - any changes within Shopify are very quickly refreshed within eBay.

Price wise - well I'm still on the trial but considering just how powerful this tool is and how easy it makes it to manage multichannel sales I'd consider it one of the best value tools - there are quite a few out there that all take different approaches however I truly believe that Codisto Linq offers something different to the rest.

The fact that they have so many different, flexible pricing plans mean that no matter what your eBay trading and pricing strategy is you can get great value from this plugin. Some reviews say it's expensive but - we were on the free tier with M2E and honestly this plugin still provides much, much better value in terms of ease of use and the quality of support you get - providing decent support doesn't come cheap but it sure pays off for these guys.

A5hltd
United Kingdom
About 2 months using the app
Shopify replied March 13, 2019

Thank you so much for your detailed and positive review. Great for us to receive that feedback and know we are making a difference. And by the look of the 'helpful' upvotes, it's been useful to many others as well. Awesome stuff! xox

March 8, 2023

Customer service and their support is top notch very helpful and quick to get you what you need. Highly recommend

4Patriots
United States
About 2 months using the app
Shopify replied March 15, 2023

Thanks for your review and your recommendation!
We're so happy that our support team could assist you and help you get what you need quickly!
Please reach out anytime!

Nikki

March 30, 2023

Fantastic service and very helpful staff pm hand to help.

I had an issue with listing onto ebay and this was resolved quickly

E-Bike Supply
United Kingdom
About 2 months using the app
April 17, 2019

La aplicación funciona excelente. Al principio me costo un poco de trabajo configurarla por un problema que yo tenía en mi cuenta de Amazon, pero afortunadamente el equipo de Codisto me ayudo a resolver el problema. Es muy fácil dar de alta los nuevos productos y sincronizar stock y reglas de precios.

330ohms
Mexico
About 2 months using the app
January 12, 2020

We are using Codisto to connect our Shopify store to Amazon. The support given by the Codisto team was amazing. Very quick response time for emails.

Dan

Modern Furniture
Australia
About 2 months using the app