Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

February 28, 2023

great service and support as someone that is new to e-commerce. I was struggling to locate a few of the settings such as shipping cost and the live chat support was truly great!

AmorDungeon
United Kingdom
About 2 months using the app
Shopify replied March 2, 2023

Thanks for your review!
Welcome to e-commerce :) A whole new world, glad our support team were on hand to help you with your queries. Please reach out anytime!

Nikki

January 31, 2023

App used to replace the legacy Shopify Ebay App.
My initial questions were answered quick and correctly and when an issue arrised (missing item specifics) the team was resolving this too.
Support is available all times and very helpful.

Prejou Vintage Schmuck
Germany
About 2 months using the app
August 28, 2020

I've been using this app for a couple of months now. It was easy to setup, and any questions I had were answered by support very quickly, even on a Saturday, which was very impressive. I use it to connect eBay and Amazon with my Shopify store. Stock is kept in sync across all platforms and my orders all come into Shopify for easy processing. A great app, if you need to do this in your store.

Martin's Nursery
United Kingdom
About 2 months using the app
May 29, 2023

"Amazing support! 5 stars ⭐⭐⭐⭐⭐" "Amazing support! 5 stars ⭐⭐⭐⭐⭐"
"Amazing support! 5 stars ⭐⭐⭐⭐⭐" "Amazing support! 5 stars ⭐⭐⭐⭐⭐"

Booster Plug
United States
About 2 months using the app
Shopify replied June 5, 2023

Wow! Thanks for your review!
I think you have said it all - 5 stars to our support team! :) Please reach out anytime, the team is available 24/7.

Nikki

December 19, 2022

Great customer service, Joy V was very professional and help me to resolve my problem, thank you very much.

Cafe Vista Bella
United States
About 2 months using the app
Shopify replied December 21, 2022

Thanks for your review!
Joy will be thrilled 😎 Our support team is available 24/7, please reach out anytime!

Nikki

February 15, 2023

I am very pleased with this company/app. Had some issues that all ended up being user errors. I reached out through email and got a response right away and was on a meeting the next day. They were very helpful and spent a lot of time with me making sure all of my concerns were addressed. I would highly recommend this app!!

The Gaming Lounge Canada
Canada
About 2 months using the app
Shopify replied February 21, 2023

Thanks for your review!
Your recommendation is so important to us - thanks!
Glad we could address all of your concerns and quickly:) Please reach out anytime!

Nikki

July 20, 2022

Fantastic app and saves so much time! Excellent customer service too. Thank you so much for this service!!

Halos & Cherubs
United States
About 2 months using the app
Shopify replied July 25, 2022

Thanks for your review!
We appreciate "Fantastic app and excellent Customer Support" 😁 You are very welcome and please reach out anytime!

Nikki

October 26, 2023

Adrian provided great support on an issue!

InterPETation
United States
About 2 months using the app
October 3, 2023

I want to give a shout out to Russ for helping get my products listed on eBay. He was very knowledgeable & quickly helped me solve my problems!! Looking forward to increased sales with this App!

mississippihippieco
United States
About 2 months using the app
December 17, 2022

The support staff is always great with any questions that we might have, so far this app works great!

El Coronel Clothing Co.
United States
About 2 months using the app