Shopify Marketplace Connect

Joy was incredibly helpful and took time to walk through some of the specifics of the app and took time to answer the questions I had and went through the detailed needed. She even stayed on the line to make sure everything fed through the program and that all my questions were answered. Appreciated her time and expertise!

very helpful to fix all my problems, they are very gentle and they showed me some problems i had on my account and they fixed it very good service

Full support, above & beyond. Thank you to all shopify customer service
, specilly Jae & Lovely C. In general Shopify is the best.

This App is a must if you wish to manage everything from one place and you want to get everything going fast, the Customer Support is BRUTAL they help me figured out everything, this is a state of the art service! I usually never leave any comments on the apps I use but this one deserves it, everything integrated smoothly! and I looked a lot for ways to link amazon with shopify due to all my products data was on shopify seemed imposible to launch, this app resolved it! very happy!

Super valuable app and great support!

App werkt goed en de support afdeling antwoord erg snel.

Glad that Shopify finally has an all-in-one platform manager that syncs perfectly with Shopify. Inventory management, adjustments, and things like product attribute/category updates is much easier like this than using multiple apps from the same company (looking at you CedCommerce).

Outstanding helpful and responsive customer support. Simple to use. Recommend for anyone wanting to integrate into a single or multiple channels.

incredibly useful app that saves a bunch of time by syncing shopify to other sales channels. Support is 10/10 and will guide you through the entire process! 100% recommend

I had a really bad experience with the customer service of this marketplace connector. If you encounter an issue that's not easy to fix, you'll end up exchanging emails which is a very slow way of troubleshooting. The customer service team should call you and help you solve the problem over the phone. I've been waiting for over a week just to get a basic issue resolved because I have to wait for a response, then perform the task and send an email back to see if it worked. What should have been a 10-minute task is now taking me at least a full day. I was trying to list items on Amazon using this connector but still can't. So, I'm considering scrapping the idea of using this marketplace connector for Amazon listings altogether.