Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

November 20, 2022

I needed help in the install and Jason D was very helpful. I got it done in minutes. Very good service.

HobbyHeroes.com
United States
About 1 month using the app
Shopify replied November 24, 2022

Thanks for your review!
Jason will be thrilled 😎 Glad we could assist super quick! Please reach out anytime!

Nikki

June 5, 2022

Great app, easy to use, easy links to marketplaces. I also found excellent customer support, with simple explanations and kind people. Really perfect.

Dressing Home
Italy
About 1 month using the app
Shopify replied June 7, 2022

Thanks for your review!
You said it all ... "easy to use and excellent customer support" 😁
We appreciate your feedback, please reach out anytime!

Nikki

October 2, 2023

10/10 customer support.Very impressed!

PEScience
United States
About 1 month using the app
February 11, 2019

I had a couple of problems with items in collections not showing up, contacted support and had it fixed right away. Excellent app.

Amethyst Lingerie
United Kingdom
About 1 month using the app
Edited November 21, 2022

They have overcharged me twice. Both times pretty much telling me to go to hell when I mentioned it. This last time was the worst. I finally decided I'm done with them. I uninstalled the app before the billing cycle. Checking with my billing and it did NOT show Codisto. Then I charged with Shopify and it does NOT show Codisto. Then they charge me anyways after I had deleted them and unsubscribed. I'm convinced they are a scam at this point. When I brought it to there attention they pretty much once again told me FU. Terrible service. Terrible people. THEY WILL CONTINUE TO CHARGE YOU AFTER YOU END SERVICE WITH THEM. BUYER BEWARE. Also, there eBay works OK but there Amazon is a show. Never could get it to work correctly and integrate. If you want to use them for eBay you'll be fine. Amazon? Forget about it. Do NOT use. Find someone else who cares about customers. EDIT: They refunded me after explaining everything. I will still keep my original message on there to explain my frustrations though.

KC Appliance Parts
United States
About 1 month using the app
Shopify replied November 14, 2022

The Shopify billing process has been misunderstood in this scenario and we would reserve the right to challenge any such communication in the manner suggested in this review.

Nikki

Edited September 14, 2023

Great improvement on the "old" app and really excellent customer support from Sheena who spotted then sorted my issue with linking - highly recommended

The Snowdonia Honey Co.
United Kingdom
About 1 month using the app
August 3, 2021

Overall a decent app and an easier way to handle Ebay and Amazon products and orders vs Shopify's channel. What would make it closer to 5 stars is an option for individual product Price Control. We have some items that are our products and no other competitors, so control pricing from our store pricing is fine (and I LOVE that I can use a formula to adjust pricing from ours); yet other products have competition, so allowing Amazon's auto price control to keep the Buy Box is preferred. However, with the current setup, I can only turn price control on or off for the entire list of products.

Chess House
United States
Over 2 years using the app
Shopify replied August 3, 2021

Thank you for your review, it is really appreciated!
We are glad you find it easy to handle your eBay and Amazon products.
Individual product price control is certainly a great suggestion - thanks!

Nikki

March 14, 2023

Great customer service. Mark helped a lot. I got my products sycned and listed correctly. Thanks again!

CurvaPen
United States
About 1 month using the app
Shopify replied March 15, 2023

Thanks for your review!
Glad to hear your products are now listed! Mark will be thrilled with your comments:) Please reach out anytime!

Nikki

March 31, 2023

the app has some restrictions with item specifics and compared to other optimisation software. however, the main issue i have had is, i recently had items listed on ebay but I wanted to modify the products in Shopify and add other variations. So i ended the eBay listings, made the modifications and tried to list the products again as new. however they don't list, they is some digital footprint that's blocking them from listing. i have modified hundreds of items so this is not just 1 or 2 products. After over 2 weeks of codisto looking into this, the resolution they have said, i need to change the spelling of the variation "Colour" so its spelt wrong and also change the SKU's (which is not an option as these control the stock levels from my suppliers)

This ridiculous fix has taken over 2 weeks, i generally get i message per day, and even if i reply immediately I generally don't get a response for 24 hours

Fight Co
United Kingdom
Almost 3 years using the app
January 18, 2023

great customer service, fast, answered all the questions, thank you., contacted them couple times through chat

AfterRetail
United States
About 1 month using the app
Shopify replied January 19, 2023

Thanks for your review!
Great to hear you have had an efficient and positive experience! The team is available 24/7, please reach out anytime!

Nikki