Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

February 8, 2024

Sehr gut erklärt

Nautik&Meehr
Austria
1 day using the app
October 17, 2023

I had a few issues with my listings and Chloe was super helpful and responsive to get things up and running quickly!

Gardencup
United States
About 1 month using the app
October 1, 2018

great tool for powerlisting - great team of customer service :)

i listed 2600 by hand in 4 years, this tool listed 1500 in a few hours

CA Sales
United Kingdom
About 1 month using the app
February 3, 2022

Great, Prince you are superb, Thanks a lot for helping me it's very difficult without your help, product Syncing.

Druids Golf
United Kingdom
About 1 month using the app
Shopify replied February 3, 2022

Thanks for your review!
Prince will be thrilled and thankful he was able to support you through your syncing query! Be sure to reach out anytime 😎

Nikki

November 14, 2017

An excellent product with a superb Support Team.

Having previously owned InkFrog Open I experienced months of syncing delays and over two thousand bogus orders. It was a nightmare!!!

The Codisto Team had me up and running quickly and was with me every step of the way. Codisto works great. No issues! :) I recommend it highly.

Fan Gear Nation
United States
About 1 month using the app
June 20, 2022

although i am still not connected to amazon( amazon still checking my account for 7-10 days) the support received has been high quality and very fast installing me with huge confidence this was the right choice of software for Oscanna

oscanna.co.uk
United Kingdom
About 1 month using the app
Shopify replied June 20, 2022

Thanks for your review!
We look forward to working with you, please reach out to our Support Team anytime!

Nikki

January 11, 2023

So far so good! While we've found the UI quite unintuitive initially, I'm sympathetic that eBay likely isn't the easiest platform to integrate with, and Codisto does integrate with Shopify better than any apps I've used before. When I've been stuck on something during setup, the 24/7 support team has been helpful and super fast in tending to our query. Thanks guys!

Detect-Ed Australia
Australia
About 1 month using the app
Shopify replied January 12, 2023

Thanks for your review!
Our support team are knowledgeable on many issues, listing, inventory, pricing and have heaps of patience! Glad we could help!

Nikki

Edited November 1, 2023

9 Months trying to get this app to work. It's been hell.
5000 products missing.
eBay prices that don't match what I set the app to be.
Thousands of images missing.
Size & colour options are the wrong way around on many listings, so the colours aren't shown when selected.
Customer services, which used to be really good have gone downhill since Shopify acquired it - 16 days trying to get an issue sorted, with reply times of 24-30hrs.
It's recently been much quicker to use.... YAY ..... But nothing will actually save ..... spinny wheel of death.
It's working okay on Amazon at the mo, but I haven't been able to list anything to eBay for months.
Totally exacerbated, and I'm actually paying for this pain!

Lovetshirts
United Kingdom
Over 1 year using the app
Shopify replied May 5, 2022

Thanks for your review!
Great to hear you were listing on eBay in minutes! Yes we truly are ready and waiting to chat "anytime" ...😁

Nikki

December 14, 2022

Great service and instant live chat where you can actually get some meaningful help unlike so many other apps. Worlds better than the previous eBay run app to sync sales from Shopify.

Pickwick Jewellers
United Kingdom
About 1 month using the app
Shopify replied December 15, 2022

Thanks for your "eBay" review!
Glad to hear you have been able to transition successfully from the old Shopify eBay app to Codisto! Happy eBay selling 😎 Please reach out anytime!

Nikki

April 20, 2023

Codisto has probably the worst customer service that I have ever encountered with. They just dont understand the problems that seller face day to day - as a result has zero empathy. Such a waste!

Kalishka's Store
United States
Over 2 years using the app