Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

September 24, 2023

I had hit a snag and Mark L. was very very helpful! Fast replies, easy to understand instructions and straight to the point. Awesome service!

Puppy's Aesthetics
United States
About 1 month using the app
May 5, 2022

SUPER APP MERCI BC JE CONSEI J'ai utilisé cette application pour faire MARCHE AMAZONE SUPER APP MERCI SUPER APP MERCI BC JE CONSEI J'ai utilisé cette application pour faire MARCHE AMAZONE SUPER APP MERCI

Anishopfr.com
France
About 1 month using the app
Shopify replied May 5, 2022

Merci beaucoup pour votre avis !
Nous sommes ravis d'apprendre que vous êtes satisfait de notre application, veuillez nous contacter à tout moment 😎

Thank you so much for your review!
We are delighted to hear you are happy with our app, please reach out anytime 😎

Nikki

Edited September 8, 2022

The content API isn't working with Google. This stopped working in June of 2022. As of today, September 2022, they still cannot correct the problem for me so none of my products are showing on Google. All I get is lip service! If you have other options, don't get involved with this company

LeanLight
United States
Over 1 year using the app
October 23, 2018

Awesome help after having some difficulties setting the listing on Amazon. Support came right away from Noel and he was patient with a nontechnical person like me. Thanks, Noel

funkykidstore
Canada
About 1 month using the app
Edited September 19, 2019

Easy setup in Shopify and great customer support! Only a few clicks to get started and the free trial is what every app should have.

Red Biolab
United States
About 1 month using the app
October 25, 2022

I will be using this app to sync my Shopify and eBay stores. I had a great first experience with a Codisto support person. He was a great listener and gave me just enough information to help me onboard with confidence.

Louisiana Orchid Connection
United States
About 1 month using the app
Shopify replied October 26, 2022

Thanks for your review!
Glad you had a positive first experience with our support team! Happy to have you on board! Please reach out anytime!

Nikki

Edited February 13, 2023

Didn't work for me.

1- Product linking was inaccurate more often than not. This was the case, even though I only linked such products marked with 'high confidence'. Orders with wrongly linked products could not be altered.

2- Repeat customers were not recognized due to alternate naming and I had to manually link such customers each time.

3- Fulfillment would not translate back into the eBay platform.

The App might work for you if you are setting up a new store and intend to push the products to various platforms.

For me, this App has created more problems for me than it solved. Support seemed not keen. So I deleted the App on my part, hoping that this will solve my problems. Particularly disappointed.

Puppiez
Australia
Over 1 year using the app
Shopify replied February 13, 2023

Thank you for your feedback,
We have reached out multiple times to address the points you have noted but have not received a response.

Nikki

Edited June 22, 2023

Adrian was super responsive and helpful, I've received great support from Codisto so far. There's a bit of a learning curve, but I feel supported every step of the way

CaseStudio
New Zealand
About 2 years using the app
Shopify replied March 14, 2022

Thanks for your review!
We'll take 100% satisfaction and "superb" 😍 We're glad to have you on board and available at anytime to support you.

Nikki

April 15, 2022

I've ran into several synchronization problems but I' ve managed, with the help of the Customer support, to solve most of them.

Free Time Store Osimo
Italy
About 1 month using the app
Shopify replied April 19, 2022

Thanks for your review!
So glad we were able to assist you 😎 We pride ourselves on reliable connectivity on sync and orders. We are available 24/7 please reach out if you experience any further issues.

Nikki

October 13, 2021

It's not quite as easy as the video makes it appertains to sync your listings however, with the fantastic support I received from Mark @ Codisto today, he helped me understand the importance of making sure you have rock solid UPC & SKU codes in order for the systems to all integrate properly. Thank you for the 6 star support!

Braniff International Airways Boutique
United States
About 2 years using the app
Shopify replied October 25, 2021

Thanks for your review!
Wow 6 Stars for Customer Support, they will be thrilled 🏆
It can be complex sometimes but we are always here to help.
Be sure to reach out anytime - we're available 24/7.

Nikki