Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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Le support est très bon pour se familiariser avec l'application. Il y a des fonctionnalités trés spéciales qui ne fonctionne pas mais leur service s'efforce de résoudre et corriger.
The customer services team have been amazing... extremely timely with responses and Harryl went the extra mile to help me this morning :-)
We are very impressed with Codisto so far! We are migrating from a different software which inevitably will come with some challenges, but the support team member, John with Codisto has been FANTASTIC!
Thanks for your review!
John will be thrilled with your comments 😎 Migrating can be challenging but the support team are always on hand (24/7) to help you along the way!
Nikki
Usata per connettere EBAY ed AMAZON. Facile da usare; super risposta da parte dell'assistenza per un piccolo problema, risolto in 5 minuti. Suggerita.
Grazie per la tua recensione!
Siamo lieti che tu abbia trovato la nostra app facile da usare e che il nostro team di supporto possa risolvere rapidamente i tuoi problemi! Siamo disponibili 24 ore su 24, 7 giorni su 7, contattaci in qualsiasi momento.
Thanks for your review!
We're glad you have found our app easy to use and our support team could resolve your issues quickly! We are available 24/7 please reach out anytime.
Nikki
Joy gave me excellent and fast support, including quick and accurate answers to fairly technical questions. She even shared helpful screenshots and offered to do some of the work for me. Really impressed!
If I could give your Customer Service agent a 10 I would! Your team actually helps solve problems! Thank you!
Thanks for your review!
Yes, we do solve problems, no lip service here 😄 We are available 24/7 please reach out anytime!
Nikki
I'm a couple of weeks in to using Codisto and I can report only good things. Listing on eBay and Amazon through the app is a pretty involved process with a lot of things to get your head around but the support is absolutely fantastic (i've has many, many questions for them!!).
Integration with eBay was quick and easy, being able to edit how listings appear from within the app and bulk edit is invaluable. I expect Amazon to be much the same once I get into that.
You get two weeks to trial it; set time aside... you'll need it. But ultimately I can see this being an extremely useful tool.
AMAZING SERVICE, GREAT SUPPORT!!!! Ediline is outstanding and I recommend anyone in the industry to use Codisto
Thanks for your review and your recommendation!
Ediline will be thrilled with your comments 😎 Our support team are available 24/7, please reach out anytime.
Nikki
Please check your email. I sent a lot of emails to you but I don't receive your feedback. Thanks so much!
Hi Atledpro,
We have received 4 emails from you, all of which we responded to within an hour. Please check your junk/spam folders. We have also tried to phone you multiple times but there is no answer. If you email us alternative contact details we will try those. We are also online for chat, so perhaps you could try that? You can access chat via the support button in the app.
App has been offline throughout the holiday period for us. Support almost non existent and not taking grasp of the issue to hand - just supplying us with articles unrelated to the issue. This has caused a lot of damage to our marketplace service as we can’t update stock levels and remove listings etc.