Reviews (1,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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It's a good app when it works. But poor support and multiple months of downtime, technical errors, and unresponsiveness make it hard to recommend. Further, they continue to charge during their downtime. Customer service is quick to respond and is great for general inquiries but very slow to fix any bugs or problems. Unfortunately, you will also be ignored by their support team if you ask any difficult questions (i.e when will the app work again, ETA's on technical bugs). If you have a large catalog and your business is heavily dependent on the communication between Shopify and Amazon I would not recommend this app, it is not reliable enough.
Thanks for your feedback.
We have reached out directly. This is not a reflection of how we conduct business as per the many positive reviews. We will continue to work through your issues and communicate accordingly.
Nikki
great support had to reset my trial and it was no issue for them. Now i can test the software before being charged!
Thanks for your review!
Good luck with the testing and we hope to see more news from you soon 😎 Please reach out anytime!
Nikki
Tried many apps to transfer inventory to other marketplaces, wasted a lot of precious time.
Frustrating at times as most apps don’t deliver what they promise, Codisto however saved us a lot of time, when asked for support we had a phone call immediately from the other side of the planet... simply the best app on Shopify!
I love this app. I needed to have different prices on Shopify, eBay, and Amazon and this worked perfectly. Also, it sends all my orders to Shopify so I can delete the Amazon Sales Channel and the eBay Sales Channel.
I'd used another app to sync my products to eBay for years, the app was retired and I went in search for another way to get my products on the eBay platform. After looking at other apps I decided on Codisto. As with everything there is a learning curve. The support team has been terrific in guiding me through the steps I need to get products listed and keep them listed. Their response is fast and they have stuck with me to make sure I understand and even added a column to make things easier for me. I recommend!
Thanks for your review!
And thank you for your recommendation! 😎 Really glad to hear you have had a positive experience with our support team. They are available 24/7, please reach out anytime!
Nikki
Really awesome app. Great tech support too. Lots of functionalities and convenience to see everything in one screen.
Thanks for your review!
Lots of functionalities and more to come 😎 So glad you love the app, please reach out anytime!
Nikki
la aplicación funciona perfecta y el soporte de atención al cliente es de lo mejor que he visto nunca, 100% recomendado
nos ha solucionado la vida con Amazon
There were some issues getting the right support in the beginning, but after a while everything was fixed - and thank you for that.
Overall very solid app and much better than eBay's now depracated app! UI takes a bit of getting used to and for some things you'll need to contact support like enabling bounce email if you don't want your store to send emails to your eBay customers.
Real time inventory synchronisation between all marketplaces is amazing. The Codisto app is excellent, and the support staff and customer service is EXCELLENT