Reviews (1,792)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its integration with various marketplaces, enabling management of listings, inventory, and orders in one place. They value the automatic syncing and customization of product details. However, some have faced issues with syncing, especially with eBay and Etsy, and problems with bulk editing. There are also concerns about the app not adhering to inventory rules, causing overselling. Despite these, customer support is commended for their responsiveness and assistance. Some merchants find the app's documentation insufficient, making it challenging to understand its features.
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TERRIBLE CUSTOMER SERVICE. Their API feed DOES NOT work with Google Merchant Center, don't listen to their lies. Google confirms their feed does not send "Target Country" or "Destination" details, which are required by Google Merchant Center. Wasted many hours talking to useless customer service (Arlie and Chloe) who know nothing and don't read the actual support requests, they just lazily copy and paste "help" articles which are useless and don't address the actual issues. We set up the feed exactly as their support documents describe, but the feeds don't work. Can use any other API app and it works fine. USELESS APP - STAY AWAY
Thanks for your feedback,
We have many merchants sending Target Country and Destination details without issue. We have reached out to discuss this further with you, we would really appreciate the opportunity to ensure all issues are fixed.
Nikki
It took me just a bit to get my bearings, but once I did, I was really impressed with codisto's channel cloud. Works great. Also had really great interactions with their support team. Definitely would recommend.
Thanks for the feedback!
Great to hear our app works well for you and your positive experience with the Support Team, please reach out if you have any further questions.
Nikki
Great apps. you need a couple of days to understand it all. Chat support is wonderful when you need help. Very quick to get the help you need!
Thanks for your review, we really appreciate it!
So glad you were able to reach out to our Support Team and get the help you needed! Please don't hesitate to reach out anytime 😎
Nikki
Great app, and customer service is even better! I had just few problems in figuring out few things about syncronization and they've been super supportive. Problems solved super quickly. Very good!
Great app and amazing support! Mark was able to deliver exceptional customer support and was so helpful that he stayed until we found the solution to the issue we were facing with the shipping settings. Highly recommend this app if you sell on different marketplaces and the communication on live chat is great!
Thank you so much for your review, this is really appreciated!
Great news Mark was able to find the right solution for you, please reach out any time!
Nikki
Sehr guter Kundenservice! Die Produkte auf Ebay zu listen ist zwar alles andere als einfach, aber das liegt einzig und allein an Ebay.
Vielen Dank für Ihre Bewertung!
Unser Support-Team ist bereit und wartet darauf, Sie bei Ihren eBay-Anforderungen zu unterstützen. Bitte melde dich jederzeit, sie sind rund um die Uhr erreichbar 😎
Thanks for your review!
Our support team is ready and waiting to resolve your eBay needs. Please reach out anytime, they are available 24/7 😎
Nikki
Nothing but issues with this platform. You change a setting and it doesnt work on ebay, fix it on ebay and the platform changes it back!! Terrible Customer service dont help much, just tell you to speak to ebay! Who say its an integration issue. Wasted two days trying to integrate this and would have been quicker doing it all manually!
Thanks for your review,
Your account has been updated and we are unaware of any further issues, we would ask you to contact us to discuss further.
Nikki
Still very new to this app but just loaded it a day or so ago and have successfully linked my first few products from Shopify to my Amazon Seller account. The app and workspace is pretty intuitive and I was able to set up most of it even before I watched the how to videos. I've since gone back and they were helpful. I did have to reach out to support to solve an issue I could not figure out and Harryl responded quickly and helped me resolve several issues quickly with a combination of support behind the scenes and with some helpful links for other description challenges. It's still early but I'm very pleased with my initial experience!
Template only english, must be translated by hand....
automatic product categories not always work....
lot of work...
After deactivation it still did not stop to work and lists products having not on stock to ebay.....
VERY Impressed!
Work is done inside of shopify site (not the other way around) Orders generate on shopify and feedback is automatic.
They have some templates & themes, I just used the basic template and it's working great for me.
I would strongly recommend this for anyone who wants to list their Shopify inventory on eBay.