Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

October 26, 2022

The app works great and the customer service is excellent! My rep was Ronel and he was so professional and patient. He took his time and answered all of our question.

TINY BLING
United States
6 days using the app
Shopify replied October 27, 2022

Thanks for your review!
Our Support team are truly amazing and available 24/7 for all of your queries. John will love the special call out 😍 Glad you like the app too 😉 Please reach out anytime!

Nikki

October 17, 2017

Since trialling Codisto LINQ the service I have received has been exemplary, nothing seems to be too much, all my questions have been answered quickly and professionally the one thing I was concerned about was being left to work it all out alone, this is not the case Jonathan has been there step by step helping me with my set up, this is very comforting, so much that I have now signed up for the service, knowing that I have a back up only an email away.

Rockitpoole
United Kingdom
6 days using the app
August 31, 2023

Thank you helpdesk support. They are quick on response and very helpful. They resolved my mapping issues I had with the ASIN and UPC.
Thank you,
Central Pet Smart

My Store
United States
6 days using the app
Shopify replied September 4, 2023

Thanks for your review!
Great to hear we could help with your mapping issues, Amazon can be a little challenging but our team are here to help you overcome the challenges! Please reach out anytime!

Nikki

January 16, 2023

Fantastic service! The support team were extremely helpful in the installation... highly recommend them

SPORTFISHING SCENE
Australia
6 days using the app
Shopify replied January 19, 2023

Thanks for your review!
We love recommendations - thank you! Great to hear you had a positive experience with our Support team! Please reach out anytime!

Nikki

January 27, 2021

thank you so much- amazing support and talked me through every step- really appreciate it, looking forward to using the app

Caroline's Wild Horses
United Kingdom
6 days using the app
May 15, 2023

Tom was quick and responded with relevant information to our support question. The screenshots he provided made it very easy to find the app setting we were looking for.

RKIN
United States
6 days using the app
Shopify replied May 18, 2023

Thanks for your review!
Glad we were able to resolve your issues and provide helpful documentation for you to review. Please reach out anytime!

Nikki

January 17, 2023

I was recommended this application when eBay was removed from Shopify. Codisto synced my inventory up with existing eBay listings, and I was able to list new items with way more ease, compared to the old eBay application. Codisto was basically automatic to list new products on eBay, and it also pushed my inventory to Walmart, and a lot of my listings that never went live before, went live instantly. Codisto also removes the inventory from both platforms rather quickly. I am surprisingly really happy with this application and I would have paid the $29 awhile ago, if I knew it saved me this much time.

Year Zero LA
United States
6 days using the app
Shopify replied January 19, 2023

Thanks for your review!
Recommendations are definitely the way to make a choice, so glad you chose Codisto! Great to hear your experience transferring from the native eBay app to Codisto has been a happy one! Please reach out anytime!

Nikki

Edited January 10, 2023

Switched to Codisto when the eBay integration app ceased.

Day 1:
Linked existing listings. This reset all of my eBay prices to my lower website prices - a few eBay customers got a bargain. Not a big deal. Then I tried to update the prices: didn't work. Contact support. Support said 'Oh, there's a problem with linking listings from eBay sometimes, let me unlink them and you can link them again'. I did this. Pricing still didn't work.

Day 2: I noticed that my VAT rate had been set to 0 on all of my listings. By this time, my eBay prices had somehow updated to the correct amount. I then proceeded to change my VAT rate for my eBay listings to 20%. Didn't sync. Contact support, and they tell me to unlink and relink again. This seems to be their answer to everything.

Day 3: Tried to list NEW listings on eBay duplicated from my website. Listing about 8. Only 1 was successful. Didn't contact support, as they are fairly useless. Just uninstalled and went with another app.

Throughout this ordeal, eBay listings had to be temporarily supsended as pricing/vat rate was wrong, resulting in lost sales.

Not recommended.

Toys 'N' Geek
United Kingdom
6 days using the app
May 13, 2020

I tried Codisto, Export Feed then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does export feed. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.

Rug Love
United Kingdom
6 days using the app
December 10, 2022

Excellent support. So far I am very happy with Codisto Customer support. Still working the bugs out with the app, but the support team has been 5 star

Record Mart HiFi
United States
6 days using the app