Shopify Marketplace Connect

I am still on the free trial, setting everything up. The system is a bit of a learning curve but any system that is linking multiple sales channels is going to be a bit different to what you are used to. I had some questions for customer support (Romel) along the way and they were nothing short of superb! I feel that any issues or concerns can be worked through quickly and patiently with them, and so far the app as a whole does seem to be able to do what it says with synching etc working well, so all good here! I will continue settings things up and if it all functions as I want it then I will upgrade to the first tier plan to see how it goes. I definitely recommend giving it a shot if you are looking for eBay/Amazon/Google integration and synchronisation with your Shopify account.

Amazing service and support - fixed my issue in minutes. I am really please with this application - forced to move when Shopify dropped support for eBay and I should've moved sooner.

Rain was able to help me through my issue when some of my listings were not posting to the site. Thanks Rain!!

So far, so good! The support team is great - app couldnt do what i needed and within 30mins it was updated with the perfect fix :) thanks!

0 not option: Walmart integration broken, support useless The core of this product is to sync inventory/orders, well it cant do that for their Walmart integration. It does not work. You will not find information anywhere about this major issue unless you install the app, spend 2 days configuring and then open a ticket. Then they tell you, yea thats broken... Any reputable company/product would be responsible and notify users/customers there is an issue. How this app got so many 5 star reviews is amazing, seems suspicious.

This app is not bad except for double-up listings. When we remove it this app keeps re-adding causing confusion.
Expensive.
Maybe better for busy businesses but not for micro business

Top quality people, easy and courteous

Best customer service ever! They help you, until you solve the problem! Prince was a great help! Thanks a lot!

I recently tried out the Shopify app "Shopify Marketplace Connect" to facilitate the upload of my Shopify products to Amazon.in.

Unfortunately, my experience with the app has been quite disappointing, primarily due to two key issues. I encountered significant challenges with the customer support provided by Shopify Marketplace Connect. Specifically, I needed GTIN approval as per the app's requirements.

However, I already possessed brand and category approval under Toys & Games on Amazon. In this situation, Amazon offers a straightforward solution by allowing the creation of an ASIN through the "we don't have product id" option. This contrasts starkly with SMC's insistence on GTIN approval. As a user, I anticipated a more adaptable approach that aligns with Amazon's existing systems and approvals. The lack of flexibility in this regard greatly hindered my experience. Furthermore, the app exhibited issues related to image quality and capture.

One of the app's intended purposes is to simplify the process of uploading Shopify products to Amazon.in. However, I found the app to be needlessly complex and difficult to use. I believe that its functionality should be more intuitive and user-friendly. Furthermore, I found it easier to utilize bulk upload via Excel to transfer products from Shopify to Amazon.in. This ease of use in the manual method contrasts sharply with the cumbersome nature of the app.

Taking into consideration the poor customer support, limited flexibility, image quality concerns, and overall difficulty of use, I have decided to uninstall the "Shopify Marketplace Connect" app. For those seeking a seamless and efficient means of uploading their Shopify products to Amazon.in, this app proves to be time-consuming, inefficient, and, in my experience, a waste of money. I do not recommend its use, especially if your goal is to simplify the cross-platform product uploading process.

Overall, my experience with "Shopify Marketplace Connect" has been far from satisfactory. I hope that future updates address these issues, making the app more user-centric and aligned with the needs and systems of online marketplaces like Amazon.in. Until then, I will be seeking alternative methods to achieve my product uploading goals.

Be veeeeeeeeerrrrrry careful if using this app for the first time to connect to your existing Etsy store with active listings.
We previously used a different provider to connect our Etsy shop and Shopify store, and had 300+ active listings in our shop. That provider charged $50+ per month, so we decided to try this app due to the lower cost.
Added the app to our store, connected our Etsy shop, and allowed it to automatically match up our existing Etsy listings with the corresponding products in Shopify.
Without us setting the app to make any changes to the existing listings, it automatically did the following to EVERY SINGLE listing in Etsy upon linking the Etsy listings and Shopify products:
1. Overwrote every existing Etsy product title with the Shopify product title
2. Cleared out every single Etsy product attribute and product tags for every listing
3. Reset the prices on every Etsy listing to match the prices in our Shopify store
4. Changed the Etsy category for every listing to 'Accessories'
5. Changed the units of measure for product size and weight from imperial units to metric
Additionally, it began automatically creating Etsy listings for every Shopify product that didn't already have an Etsy listing linked via SKU. This resulted in about 60 unwanted Etsy listings being created (and 60 additional listing fee charges from Etsy). It also marked every new listing as a 'Featured' listing in our shop.
Essentially, the app has completely DESTROYED our Etsy shop, which had over 3000 sales, an average 5 star rating, and many followers that consistently reordered from us. In addition to the costs from the unwanted listings, we are also losing hundreds, if not thousands in sales revenue, and incurring an extreme amount of labor as we have had to put our shop on vacation while we manually rebuild over 300 Etsy listings one by one.
BE VERY CAREFUL WITH THIS APP!