Reviews (1,964)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.

June 20, 2024

This team really deserves 5 stars because they helped me very quickly and professionally!
I am pleased with the result of their support

Эта команда действительно заслуживает 5 звёзд потому что они помогли мне очень быстро и профессионально!
Я доволен результатом их поддержки

™️MyGUL.co.uk
United Kingdom
4 months using the app
May 23, 2024

Your support team is absolutely fantastic. I spoke to someone whose name starts with E (don't want to share personal info) who is *amazing* and an incredible asset to your team! I am extremely new to essentially everything shopify, and I really, really needed help on the very first day I downloaded Market Connector. She was very patient and tenacious, and spent so much time with me… and I am so grateful! She walked me through both my own user error and some actual browser errors. I can’t thank her enough, and I’ve told everyone I know about the incredible support at Shopify and Marketplace connector!

Rhuckus Store
United States
5 months using the app
September 16, 2024

ottima app

Shoelosophy
Italy
10 months using the app
July 2, 2024

Excellent service. The support I received was prompt, knowledgeable, and resolved my issue efficiently. This level of customer service is greatly appreciated.

2Kimart
United Kingdom
27 days using the app
June 13, 2024

Pretty fantastic. Also, Mariel the support agent was really fast to help with a minor issue. BUT PLEASE ADD AUTOMATIC DEFAULT POLICY SELECTION!!! Hate having to always manually choose shipping policy.

Sweet Deals PDX
United States
28 days using the app
May 30, 2024

Great support! I couldn't figure out why my listings remained unpublished but their customer service team helped me out. 100% happy with their service.

Skyway Luggage
United States
10 months using the app
July 31, 2024

many error worst customer service

My Store
India
About 1 month using the app
Shopify replied August 2, 2024

Thanks for your feedback,

We have reached out to advise the concern you raised is now resolved. There was a slight delay and the category is now showing in attribute mapping and on Walmart.

Please reach out to our support team for any further queries.

Nikki

June 18, 2024

Powerful tool, a must have and it has an amazing support team.

Cycle Limited
United States
7 months using the app
July 4, 2024

I love Mary Grace, she is super helpful and very patience with me since I am not a tech savvy. Also, it's super easy to use this app, very straightforward. I would recommend to other people.

Beauty 2 Seoul
United States
3 days using the app
October 8, 2024

Have had a few issues starting out... but support is very helpful and knowledgable!

Crow's Tourmaline
United States
About 2 hours using the app