Reviews (1,964)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.

August 9, 2024

Tengo una Duda, actualmente pretendemos hacer la sincronización con cuenta de amazon, pero los precios serán otros. Quiero pensar que al sincronizar los precios pasar a Amazon serán los mismos, pero dentro Amazon Central Seller puedo modificarlos?

FerreFlex
Mexico
3 months using the app
June 6, 2024

I started using Shopify Marketplace Connect today, and to my surprise, it didn't work. But I contacted the support center, through live support, and Joy V gave me instructions that were easy to follow and solved all issues. Of course, the problem wasn't the app, but my lack of knowledge. So if you have doubts about using it to integrate into Amazon, don't worry anymore, stop looking, you found it. I tested more than 10 apps, and their support won me for life, and I'm not even a paid subscriber yet.

Memento Mori Labs
Canada
7 days using the app
June 7, 2024

Was working OK,( the shopfiy makeover after they absorbed the app was a complete disaster ), but now our inventory is not syncing for days - we are now overselling 6-8 items on ebay everyday. They have been unable resolve the situation for several weeks now. We have to scramble to restock items, or refund purchases. Hours of our time wasted, and we look like amateurs who don't know how to run a business. And it is not cheap. Looking for alternatives.

Burbank's House of Hobbies
United States
Over 1 year using the app
June 20, 2024

Lyn was lovely and helped me straight away, showed me how to resolve my problem in 2 min time! Thank you!!!!

I'll do it my way
United Kingdom
16 days using the app
July 18, 2024

Excellent service Mark

Kolka
Australia
4 months using the app
May 16, 2024

The support I received while setting up Marketplace Connect was FANTASTIC! I tried to get everything sorted out by myself for days but wasn't getting anywhere. Jay figured out what was causing the errors and got everything up and running smoothly for me in no time! I really couldn't have asked for better service.

The Daydreaming Brunette
United States
9 months using the app
November 9, 2024

amazing customer service

Aqua Planteria
United States
About 2 hours using the app
June 26, 2024

Adrian was great, thank you!

EZ-Tools USA LLC.
United States
Over 1 year using the app
Edited September 16, 2024

Russ is a professional person. He did a fantastic job.
He is very professional I like the way how he helps I recommend him always

multishop
Canada
4 months using the app
May 20, 2024

Very good service from dale in the support chat. i wish he could help me everytime. Very quick to solve the issue even though it was somewhat technical I my end. Thumbs up to dale

Lighter USA
United States
9 months using the app