Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

August 22, 2023

This app has stopped us from getting any sales on Amazon for 6 months. Its help center has had 6 months to resolve it and is still unresolved. Their help center keeps saying to reauthorize Amazon, which we have done (more than 20 times) and it still keeps advising the same issue. Our Amazon store is working perfectly. Nothing wrong there, only the app.

Pop Up Wine
Singapore
13 days using the app
Shopify replied August 23, 2023

Thanks for your feedback,
As per our communication, this is an Amazon account level issue. This needs to be resolved directly with Amazon. We do not have access to Amazon accounts.
Please reach out once you have resolved the Amazon account issue.
This 1-star review is unrelated to Shopify Marketplace Connect app.

Nikki

October 4, 2023

does not seem to work for us. customer service has been incredibly unhelpful.

Momotaro Apotheca
United States
13 days using the app
Shopify replied October 16, 2023

Thanks for your feedback,
We have reached out for an onboarding call to no avail. We would very much like to walk you through this process.

Our team is available 24/7.

Nikki

September 4, 2023

This app has published the same items to Etsy several times, I received a huge bill to pay from Etsy for those duplicated listing fees plus the time I spent to delete them from Etsy shop.

Portrait My Pet
United Kingdom
12 days using the app
Shopify replied September 7, 2023

Thank you for your feedback,
We are sorry to learn of the challenges you are facing. We are in the process of resolving the issues with Etsy. We genuinely value your feedback and will continue to reach out and update.

Nikki

January 16, 2023

Amazing customer service and very easy to use. Has been really easy to set up and I cant wait to continue using Codisto in the future.

Bubs 'n' Bits AU
Australia
About 17 hours using the app
Shopify replied January 19, 2023

Thanks for your review!
We will take "Amazing Customer Service" every day :) Glad you have found the app easy to use! Please reach out anytime!

Nikki

September 6, 2023

the best support from Joy B , i really appreciated
and the app is User friendly , simple
thanks

Louxks Fashion
Canada
About 16 hours using the app
April 22, 2020

I had been listing my most popular items to ebay manually and making some sales but now I didn't list more than 2 products from my entire store because it took forever. With this app it immediately found all of my products and let me list them in just a few minutes.

Thank you to the app makers for this one

Love For Animals
United States
About 16 hours using the app
December 21, 2021

Best App for synch your order from Amazon to Shopify. I love it!!!
Easy to set up and the support team is very fast and professional!!!

SAEBIS®
Germany
About 15 hours using the app
April 13, 2022

Great! Set up and support team are amazing. I had some questions on implementation and they were resolved within minutes in the instant chat.

GT Games
Canada
About 15 hours using the app
Shopify replied April 14, 2022

Thanks for your review!
Great to hear we could answer your queries quickly and effectively. We're happy to have you on board. Please reach out anytime!

Nikki

July 27, 2023

Great customer service from Marketplace Connect. Quick, fast and efficient with excellent communications - thank you.

Smilie
Australia
About 15 hours using the app
January 2, 2023

So far so good. Moved over to Codisto after the eBay integration Shopify offered was no longer supported. Waited until the last minute to get everything setup and had a few hicups but support was available to assist and get everything working.

Killzone Flashlights
United States
About 14 hours using the app