Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

August 6, 2023

I had over 2000 sku live on Walmart using the Walmart app supplied by Walmart. I switched to this app and now I have lost over 1000 live sku listings and support takes 12 hours to ask me a question to follow up and then I answer the question and 12 hours later they ask a follow up question. This app has cost me my Walmart sales. Going to try a different app.

Eclipse Martial Art Supplies
United States
6 days using the app
September 14, 2023

This will soon be my go-to place for my store, and eBay listings. Fantastic support too!

RLO Tech
United Kingdom
About 8 hours using the app
August 4, 2023

it asked me to update the App and when I clicked update it uninstalled its self now it won't work. I need assistance.

Charms By Prince™
United States
9 days using the app
October 13, 2023

Just started using this app, and I had a question, support responded very quickly and answered all my questions.

Tienda For Less
United States
About 7 hours using the app
Shopify replied October 16, 2023

Thanks for your review!
Glad we could respond quickly and resolve all your issues! Please reach out anytime :)

Nikki

November 20, 2023

super Kundenservice

LipoVibes
Germany
About 6 hours using the app
Edited July 9, 2021

UPDATE: Codisto reached out to me personally and said: "We also want to let you know that we have a potential solution with regards to the product title you wish to achieve for your listings.... When it comes to your eBay titles, we will be glad to discuss this further with you." A potential solution is what they offered. As I mentioned, their app can create custom titles but with limitations. I did try their settings and honestly, I absolutely loved the way Codisto showed what the title would look like when I selected the specific codes. However, I reached out twice and received the same answer. The titles my site needed would not be available without me adding additional metadata, information that was already in my product feed. Codisto stated that if I had just listed the product, then it would have worked. HA! Why would I list something that I can see is not right? With Koongo, the titles were apparent without having to list them first (though not as easy to access as with Codisto - really did love that their feature of showing what the title would look like as you typed). Sorry Codisto, yes, if your support AGENTS (multiple) had been "sufficiently educated" then perhaps it would not have been an issue. But by your own words, you got back to me and said you only had a potential solution, not a firm one. ORIGINAL REVIEW: Overall, the app was fine and I can see it working for shops other than mine but I ran into an issue that their tech support was not able to fix easily. I needed to create custom titles for different collections of products that I have. Their system is able to do that but with limitations, they have only a set number of fields they can pull information from. As an example, I need a SKU to identify a particular style of watch but I don't need that for a dress. Instead, I need sizes. I contacted customer support and was told that I would need to get a third party app to insert additional metadata into my site. I figured the woman I chatted with was wrong so the next day I contact them again to speak to a different person. I must say that their customer support was very quick. No waiting and they jumped into the problem quickly. Both times though I was told I needed an additional metafield containing the product titles for each different collection I wanted to change. If I added that, they would then be able to pull the information to title my products correctly. The issue I had with that was that 1) it would cost me more money to get another app, and 2) I already had the information in normal fields in my products that was necessary for the descriptions to be titled properly. I tried Koongo and they were able to pull the information from my site and extract just the parts I needed for my product descriptions without the need to install another app. I went with them instead.

Myxzi
United States
7 days using the app
Shopify replied July 7, 2021

Thanks for your review. Our app does support custom titles and works the way you wanted it to by default and if you had tried listing you would have seen it work. However, our failing here was that our support agent wasn't sufficiently educated on this matter and provided the wrong advice - we apologise for that and have provided additional training to our teams.

October 25, 2023

If you want to list your Shopify products on the marketplaces this is the app! Russ was wonderful in helping list my products on eBay. I didn't have a clue. But he was able to go into my store and list my products on the marketplace. It was a breeze.
Yes, I approve this app install Today!

YouSmellSoNice
United States
About 6 hours using the app
January 17, 2023

Briefly looked into Codisto but decided today was the day! Worked with my web developer to connect my Shopify store to Ebay & Amazon, had help via live chat with Mark who was amazingly helpful. He suggested we have a Google meet where we were able to ask anything else we didn't understand. He was very patient, answered and listened to every question we had - and there were certainly lots!
I am so very pleased that we descoverd Codisto and excited to be connected, up & running with them in a matter of hours.
Thank you for explaining & giving so much help Mark, nothing was too much trouble & thank you Codisto I look forward to streamlining my business with you.

Envie Lingerie
United Kingdom
About 6 hours using the app
Shopify replied January 19, 2023

Wow! Thanks for your amazing review!
Mark will be grateful for your comments :) We are also pleased you discovered Codisto and excited to have you on board! Please reach out anytime!

Nikki

July 31, 2023

Nice idea but it simply doesn't work. Looks like Shopify have bought an app and haven't done any work on integration. Could be great but needs a complete redesign and massively simplifying.

Newton Equipment
United Kingdom
4 days using the app
January 10, 2023

I am leaving one star because the customer service team was attentive and kind, and tried to help. I would really proceed with caution if using Codisto. I installed it as a last resort to manage my Ebay store, once the Ebay app was no longer available in Shopify. At first glance and based on the first few reviews it seemed great, but shame on me for not researching more. It's a great idea, and I suppose it could work in some cases however with a consignement business like mine, with so many different types of inventory, details and information to sync it was an ABSOLUTE NIGHTMARE. The video explaining how to link listings is short and sweet, so I watched and did it however it never warned what would happen if you did not make certain selections. Literal YEARS of work was ruined with a click. All of my carefully organized details (categories, styles, condition of items) was taken out. I had to put my store on vacation mode and pause sales in order to at least return the proper items to the proper condition before I was able to sell them ethically, and the best part was I couldn't even work on them until they were unlinked from Codisto which I was told could only be done on their end. Red flag to have that much control over one's listings. I was PROMISED twice by the agent I was chatting with that once unlinked everything would return to how it was before i installed, not to worry nothing was lost. NOT THE CASE. It has been over a week and I am still fixing over 2000 listings one by one, and the kicker is now I have to remove the Codisto logo in each and every one of them because I am sure as anything not advertising for them. IT IS A HOT MESS, and has completely ruined the beginning of my 2023 year of business. PROCEED WITH EXTREME CAUTION AND EXTENSIVE RESEARCH IF IT'S RIGHT FOR YOUR COMPANY.

Makenna’s Threads
United States
4 days using the app
Shopify replied January 12, 2023

Thanks for your feedback
We understand you did not have a great experience and we accept this. We are now implementing changes to make the process more robust and highlight areas of significant change. This is rare and we have many merchants who are very successful and selling on eBay.

Nikki