Reviews (1,968)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

August 7, 2022

Downliaded the app and just starting to use it, but so far its great. Had to contact support once to install and they were magic!

Uisuki.com.au
Australia
About 5 hours using the app
Shopify replied August 15, 2022

Thanks for your review!
We're glad to have you on board and glad we could help. Our Support team is available 24/7, please don't hesitate to reach out anytime!

Nikki

May 13, 2020

I tried Codisto, Export Feed then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does export feed. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.

Rug Love
United Kingdom
6 days using the app
August 10, 2023

Exceptional support when I could not connect to Walmart. Recommend! Hopefully it can solve my issue with fulfilling other platforms

nourishingnutrients
United States
About 5 hours using the app
Edited August 16, 2023

Just converted from Codisto to this app for Amazon feed and there were some bugs in the app which weren't picked up during testing. Fortunately they were able to fix these quickly. It would have been better if they had found these out before launching the product, but their response to solving the problem was good.

Skincare Australia
Australia
5 days using the app
Shopify replied August 15, 2023

Thank you for your feedback,
We are happy to confirm these issues have now been resolved.

Nikki

November 6, 2019

app vergognosa, l assistenza idem , faccio prima ad inserire manualmente ogni articolo e mi han fatto pagare a vuoto l account amazon pro ,senza aver concluso la configurazione, vergogna!

The Grail Room
Italy
3 days using the app
Shopify replied November 8, 2019

Translated: "they let me pay the amazon pro account empty, without having finished the configuration"

We are somewhat confused as to what your complaint is here: Codisto doesn't manage your Amazon Professional account. It is your responsibility to manage that with Amazon. Codisto uses Amazon APIs to communicate with Amazon. Amazon requires a seller to pay for an Amazon Professional account to use their APIs.

September 17, 2023

Mariz in your Customer support Chat is AMAZING, best Customer Service I've had in a long time. Walked this grandma through step by step the process, was patient and kind, and above and beyond CS available in any market today. She should be commended for her superior service to exceed a customer expectation in today's world. Thank you Mariz !

We Be Poppin
United States
About 4 hours using the app
Edited October 12, 2023

Three edits to list a product is too long. It took me all day just to list two products, which did not list correctly after all. After building the listing in Shopify, you are forced to build the listing for Etsy in Marketplace, then when you get to Etsy, you have to rebuild the listing. The variations did not carry over. The app forces you to select the deepest subcategory, rather than the correct one, and there is no changing it in Etsy, as there is no drop-down from which to choose a new category. When you have an error, having to go back and forth between the different windows, i.e. leaving the page, makes it difficult to reconcile errors, i.e. if you do not fill out the form out according to the apps requirements, you cannot pass go. There is no bulk listing that I know of; at least Help had no idea whether there was or not. Out of three Help chats, only one person knew what they were doing.

Pagan Sol Luxury
United States
3 days using the app
Shopify replied October 16, 2023

Thank you for your feedback,
We are sorry you did not had the positive experience we aspire to. A Senior representative has reached out for discussion and call to discuss further options.

Nikki

November 13, 2023

thank you rain for your help and patience

The Magical Corner Shop
United Kingdom
About 4 hours using the app
December 1, 2022

I am in the process of setting up and testing the app. I received great support via chat. I am giving the support 5 stars. I have not used the app yet.

Firebird Furniture
United States
About 3 hours using the app
Shopify replied December 2, 2022

Thanks for your review!
Great news for the support team - we'd love to hear your feedback on the app, please reach out anytime!

Nikki

December 4, 2022

Easy-ish to use. I had some trouble migrating existing ebay listings from the old ebay integration and support chat took care of me very quickly.

Bloomers and Frocks
United States
About 3 hours using the app
Shopify replied December 15, 2022

Thanks for your review!
We do ask if you are unsure when migrating from the Shopify eBay app to Codisto please reach out to support and we can guide you to ensure a smooth transition. Thanks,

Nikki