Reviews (1,992)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its customer service, noting the support team's responsiveness and effectiveness. They appreciate the easy setup and straightforward management of product listings across multiple marketplaces like eBay, Amazon, and Walmart. Key features include robust inventory and order management, integration capabilities, and bulk editing features, all of which enhance productivity and simplify operations.

August 1, 2023

The app does not work. The customer service is not really any better either. The response I got was that it was a browser and/or internet issue. When I pressed further I was told it needed to be escalated. Don't waste your time on this app.

**Edited**
I was finally able to get the app working after I selected to add additional market places. I thought I was in the clear - instead I was met with the most unfriendly and unusable interface I've ever encountered with an app. Honestly navigating and utilizing the listing feature was more painful than getting the app to initially work. For shopify listed as the developer on this app is disappointing and honestly - they should be embarrassed to publish something this dreadful!

City Pop
United States
About 3 hours using the app
September 13, 2023

Codisto was better app and user friendly. I had uninstalled the app.

Palash
United States
About 3 hours using the app
Edited April 26, 2018

Fantastic customer service. Had a problem and they went out of their way to fix it.

Bufen
United States
6 minutes using the app
October 4, 2023

Don't work - suppressed all our etsy product.
Support totaly ineffective, it deserve 0 stars.

Loose time and money - go away from this.

YVY Maté
France
About 2 hours using the app
Shopify replied October 16, 2023

Thank you for your feedback,

Our team has made substantial strides in adapting to the intricacies of the Etsy marketplace. One significant challenge was Etsy’s API which does not consistently provide details of successfully created listings, this differs significantly from our experience with other platforms such as eBay, Amazon, and Walmart.

In response to this unique challenge, we have established a protective environment which has been meticulously designed to safeguard your Etsy listings from inadvertent duplication or unexpected deletion, ensuring a seamless experience for our users.

If you are still looking for an Etsy provider please reach out and we can arrange an onboarding to ensure a smooth process with using Shopify Marketplace Connect again. 

Nikki

July 30, 2023

I don't understand how to connect etsy to my store, it does not become active qnd there is no help to guide you.

narcisses
France
About 1 hour using the app
April 21, 2023

The app did not work for sellers of used products OR products listed on Shopify with variations.

I install and sign the service on 23-MARCH and uninstall on SAME DAY ... I got charged $29 for a service that I never used and did not work.

NIGHTMARE ... be careful dealing or installing this APP !

DaRoAn
Spain
About 1 hour using the app
October 30, 2023

Viele Einstellungen kann man nicht tätigen und werden gar nicht erst angezeigt. Leider absolut unbrauchbar!

Gockels Food
Germany
28 minutes using the app
Shopify replied October 31, 2023

Danke für Ihre Rückmeldung
Wir haben uns direkt an Sie gewandt, um Ihre Bedenken zu verstehen und herauszufinden, wie wir Sie unterstützen können.

Thank you for your feedback
We have reached out directly to understand your concerns and how we can support you.

Nikki

March 30, 2019

The interface of Codisto is integrated inside Shopify. While this might have advantages we found that it was difficult to work and navigate through the app.

Then, the app modifies the theme when installed. Even after uninstalling it some traces of software remain on the code so make sure to manually remove them.

Japanese Taste
Japan
17 minutes using the app
Shopify replied April 1, 2019

Thank you for leaving a review. We are sorry you found the app hard to navigate. Generally, merchants are positive about the interface but all feedback helps us to improve. The theme modifications can easily be removed by following the steps in this article https://get.codisto.help/hc/en-us/articles/360000896696. It is worth noting that removing the files is generally not required because they have no effect on merchants’ websites in any way. The reason they occur is to allow for eBay template changes to be made using Shopify’s ‘Liquid’ which makes it easy for merchants wanting to customize the look of their eBay listings. This is one of the advanced features of Codisto. Shopify doesn’t provide a way for this to be automatically done on uninstall but we're happy to remove them for you if you notify us prior to uninstalling.

December 2, 2024

ShopSipify
United States
11 months using the app
September 26, 2024

Role 4 Initiative
United States
Over 1 year using the app