Reviews (2,029)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust inventory and order management across multiple platforms, including Amazon and eBay. Its eBay cross-listing feature is noted for efficiently updating titles, inventory, and pricing. The app supports bulk edits and price adjustments, and despite some functionality issues, it handles large order volumes well. Customer support is praised for being responsive and helpful, enhancing its user-friendly and powerful multi-channel management capabilities.

April 22, 2024

tested a couple of trial listings on ebay, from my shopify store. seems promising. very helpful online support

Handle Heroes
Australia
About 1 hour using the app
March 30, 2022

Top pour gagner du temps et gérer son stock facilement! Tres bonne communication avec Ronel . 5 etoiles

La Boutique Antillaise
France
About 2 hours using the app
Shopify replied April 4, 2022

Top to save time and manage your stock easily! Very good communication with Ronel. 5 stars

Merci pour votre avis !
Ronel sera ravi 😎 Heureux d'avoir pu vous faire gagner du temps et de gérer facilement votre stock, veuillez nous contacter à tout moment !

Thanks for your review!
Ronel will be pleased 😎 Glad we could save you time and easily manage your stock, please reach out anytime!

Nikki

September 6, 2023

I am pretty crap at technology! I couldnt work out how to sync with ebay. so i clicked on chat and within seconds the people gained acces to my store worked through everything with me for around 1 hour (past 5pm) to help me sync with ebay. The result was amazing. the ebay template through them is very professional the way it presents and a lot cheaper than most of the other apps! very very happy with the service, they were so patient with my dinosaur crappy tech skills!

Natural Pet Supplements Australia
Australia
About 2 hours using the app
June 12, 2024

Absolutely terrible.
It didn't connect to eBay, ruining all my Google SEO rankings and Adwords. Disgusted by how bad this app is.

Compression Stockings Online
Australia
25 minutes using the app
August 12, 2023

i find the 24 hr chat very helpful and the step by step guidance and follow up chat transcript extremely useful.

Express Yourself Studios, LLC
United States
About 2 hours using the app
October 4, 2023

Don't work - suppressed all our etsy product.
Support totaly ineffective, it deserve 0 stars.

Loose time and money - go away from this.

YVY Maté
France
About 2 hours using the app
Shopify replied October 16, 2023

Thank you for your feedback,

Our team has made substantial strides in adapting to the intricacies of the Etsy marketplace. One significant challenge was Etsy’s API which does not consistently provide details of successfully created listings, this differs significantly from our experience with other platforms such as eBay, Amazon, and Walmart.

In response to this unique challenge, we have established a protective environment which has been meticulously designed to safeguard your Etsy listings from inadvertent duplication or unexpected deletion, ensuring a seamless experience for our users.

If you are still looking for an Etsy provider please reach out and we can arrange an onboarding to ensure a smooth process with using Shopify Marketplace Connect again. 

Nikki

August 7, 2023

Amazing customer service! Mark L. is a model customer service agent. If there's a problem, trust that it'll be taken care of!

Ninth Isle
United States
About 1 hour using the app
December 8, 2022

Pretty easy to use after you configure everthing up. Any doubt you can ask them and will be helped by one of they supports

Brearthquake
United States
About 1 hour using the app
September 23, 2022

Their customer service is excellent, and they help me set up step by step without any impatient. I highly recommend this App.

FIMIC Implement LLC
United States
About 1 hour using the app
April 4, 2024

I just got started using this app to list our items on eBay. I had an issue with listing on eBay and the live chat rep was able to quickly help. So far I've not run into any other issues.

Good Game Anime
United States
About 1 hour using the app