Reviews (1,966)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

December 22, 2023

DO NOT SWITCH FROM LEGACY CODISTO! It has been nothing but trouble for us for switching to 'new' Marketplace Connect. eBay integration is broken and will not allow you to sync your existing catalogue. I expected better features and support now that Shopify took over Codisto. It is however, downgraded significantly in both areas. The features no longer work. And the support is ridicule as the agents don't seem to have a clue.

Horizon Store
Australia
Over 1 year using the app
Shopify replied January 2, 2024

Thank you for your feedback,

We have now resolved this issue, the listings have been disassociated with the old account.

Nikki

April 24, 2024

Easy to use. Excellent Customer Service.

FabFavorsNMore
United States
11 months using the app
March 4, 2024

This app works great and I'm able to seamlessly import and export from Shopify. Support is also very responsive. Thank you

Constant Lavida
United States
7 months using the app
February 1, 2024

USELESS! Etsy orders are imported with WRONG price for the discount, it just uses a random discount number instead of the actual discount number that was given on Etsy for every order.

I've contacted their customer support over a month ago and they keep on ignoring me and say they are working on it.
This addon is completely useless if it's importing wrong order prices.

FIX THIS ISSUE AND STOP IGNORING ME

3Dfy
Israel
3 months using the app
Shopify replied February 19, 2024

Thanks for your feedback,

We are pleased to advise these issues are now resolved. Please don't hesitate to reach out if you have any further queries.

Our Support team is available 24/7.

Nikki

March 14, 2024

Great customer service. helped me with issues that weren't related to their great product

UORdesign
United States
9 months using the app
December 20, 2023

Was hopping that now this was part of the Shopify family the app would improve they never mind taking the subscription fees but it’s very slow at loading. It has problems with categories, pictures and barcodes sinking between eBay and shopify. Customer services are quick to answer but have limited knowledge so it then takes many conversations backwards and forwards and we are still waiting for issues to be resolved.

Posh Monkey
United Kingdom
About 1 year using the app
Shopify replied January 2, 2024

Thank you for your feedback,

We have reached out to discuss these issues with you and working to resolve them as soon as possible.

Nikki

March 14, 2024

I had an amazing experience and excellent customer service with Joy V
! answer all my question and gave me all the tools that I needed to place my listings in my differents marketplaces

4kids&mama
United States
About 1 month using the app
January 11, 2024

Ediline was a great help honestly great at helping solve all my issues super knowledgeable on every topic hope to speak again in future

HomeSales
China
4 months using the app
December 27, 2023

Dale is exceptional, he is knowledgable and so very approachable. thanks to him I am all set up with my Shopify / Walmart link, thank you so much for having such a wonderful person on your team.
have a blessed, safe, and beautiful day!

The Keto Grill
United States
About 1 month using the app
December 4, 2023

Barely works for Etsy. I can't speak to the other integrations because I only connected Etsy and had a bad experience.

If your Etsy listings are exactly the same as your shopify products, this app will sync purchases. However, it will not sync any discounts that the customer applies on Etsy so it makes all analytics on Shopify useless. It also will not sync any personalization data from Etsy. I was able to do some matching using SKU, but it still didn't work great. If you complete the order on Etsy, it will not sync the data to Shopify.

I could have made this work were it not for the discounts not being reflected, but after having contacted support several times with no solution, I have given up.

Fuzzy Cove
United States
2 months using the app
Shopify replied December 15, 2023

Thanks for your feedback,
We have investigated your concern and can confirm this is now resolved. We have reached out directly to notify you. Please don't hesitate to reach out if you have any further queries.

Nikki