Reviews (1,966)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.

February 21, 2024

Excellent. I'm finding it a great tool with amazing customer support. I'd highly recommend it.

3rd Day
United Kingdom
7 months using the app
June 11, 2024

Die App ist sehr umfangreich und dennoch gut zu bedienen wenn man sich damit etwas länger beschäftigt. Was aber viel besser ist, ist der Support der ist A+++++.

HODL.ag
Germany
5 months using the app
Edited May 23, 2024

Useless, unintuitive garbage. Don't waste your time. I've done exactly what I need to do in the past, which is nothing complex just an online store linked to ebay store, and I had to do it with Wordpress and Woocommerce with third party app which is miserable as well. I thought maybe shopify and marketplace connect would save me the trouble of custom coding but the user interface and workflow is unimaginably horrible so it's just me paying them to have a shitty backend. thanks for wasting my time. Ok, so here's my reply to their response: how the fuck can you send products to eBay when you don't even have fields for product dimensions, or even just girth? There is no feature within Shopify to integrate with eBay so you have to purchase a third party app which costs more money, and DOES NOT WORK without extensive tweaking and configuration nightmares. This is just my review of their system in regards to eBay. Every other aspect of this software is also flawed. All the plugins are not intuitive and all cost money, and many of the plugins simply do not work without a complete understanding of all the various online marketing sales channels.

Catching Zs
United States
About 7 hours using the app
Shopify replied May 23, 2024

Thank you for your feedback,

We understand you are trying to import ebay products into Shopify, sadly this is not what our app is designed to do.

We push your products from Shopify to ebay and it is very successful with thousands of merchants.

Within the app there are product dimension fields. Please reach out and allow us to show you.

Nikki

May 6, 2024

Simply awesome and knowledgeable

Beautiful Hair Products & Accessories Store
United States
6 months using the app
December 6, 2023

Great support from their live chat and email support. They helped me to fix the issues very quick.

Sapatos
Norway
7 months using the app
April 29, 2024

so amazing:) and always ready to help:)

The Rocky Ranger
United States
About 2 months using the app
September 27, 2024

lovely and expert

yogi's ellite design
Israel
About 7 hours using the app
March 14, 2024

To be honest, I thought it would be easy to sync listings to different marketplaces. So far I have been able to list my products on Etsy and eBay successfully, but I am struggling a lot with Amazon.

Syncing products to Amazon has been a pain, with syncing failing due to various different reasons and for the past few weeks the Marketplace Connect page in Shopify Admin has been either super-slow (30-60 seconds per page load) or not responding at all due to Codesto API responding slowly or with a FastCGI error codes

I am still trying to connect to the rest of the Amazon marketplaces internationally, but due to the page loading and sync issues it has been a painful experience so far

Nordic Charm
Finland
7 months using the app
November 23, 2023

I have some problem with the app but Joy V help me every step of the way! Wonderful customer service.

Aquarium Plants Factory
United States
4 months using the app
January 3, 2024

Overall good app. Some weird quirks in the UI. Support can be iffy at best. I have been told conflicting information from support often by the same support person in the same ticket! Also been sent random knowledgebase articles that do not pertain to my question.

New England Dive
United States
About 1 year using the app